IT Strategy and Operations Senior Manager

hace 2 meses


San José, San José, Costa Rica Boston Consulting Group A tiempo completo

**IT Transformation Lead Role**

Boston Consulting Group is seeking a skilled IT Strategy and Operations Senior Manager to drive the delivery of benefits from our Technology strategy & transformation. The ideal candidate will be responsible for ensuring the delivery of benefits, providing transparency for senior leadership, and supporting the organization of resources and decisions across initiatives.

**Key Responsibilities**

  • Define business outcome metrics and Performance Management operating model domain metrics and make them transparent.
  • Develop and maintain a roadmap of customer-prioritized operating model metrics, improvements to surveys, and dashboard upgrades.
  • Establish, socialize, and update transformation metrics and dashboards at the appropriate level, providing transparency of execution progress and value realization.
  • Deliver Digital Products and IT-wide surveys, including setup in survey tools, analysis, and publishing of summary results.
  • Support selected initiatives in execution, to direct the effort and ensure delivery of their roadmaps and value, and ensure their execution through monitoring initiatives/processes and aligning with our leadership team.

**Requirements**

  • Proven project execution, data analysis, and data management skills - ideally in a global professional services firm.
  • Demonstrated expertise using data prep and visualization tools such as Alteryx, Tableau Prep, and Tableau.
  • Experience in influencing and presenting to senior business and IT stakeholders.
  • Highly organized and proactive approach to managing work in a dynamic environment.
  • Excellent written and verbal communication.
  • Bachelor's degree or similar education.

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