IT Strategy and Operations Senior Manager
hace 2 meses
**IT Transformation Lead Role**
Boston Consulting Group is seeking a skilled IT Strategy and Operations Senior Manager to drive the delivery of benefits from our Technology strategy & transformation. The ideal candidate will be responsible for ensuring the delivery of benefits, providing transparency for senior leadership, and supporting the organization of resources and decisions across initiatives.
**Key Responsibilities**
- Define business outcome metrics and Performance Management operating model domain metrics and make them transparent.
- Develop and maintain a roadmap of customer-prioritized operating model metrics, improvements to surveys, and dashboard upgrades.
- Establish, socialize, and update transformation metrics and dashboards at the appropriate level, providing transparency of execution progress and value realization.
- Deliver Digital Products and IT-wide surveys, including setup in survey tools, analysis, and publishing of summary results.
- Support selected initiatives in execution, to direct the effort and ensure delivery of their roadmaps and value, and ensure their execution through monitoring initiatives/processes and aligning with our leadership team.
**Requirements**
- Proven project execution, data analysis, and data management skills - ideally in a global professional services firm.
- Demonstrated expertise using data prep and visualization tools such as Alteryx, Tableau Prep, and Tableau.
- Experience in influencing and presenting to senior business and IT stakeholders.
- Highly organized and proactive approach to managing work in a dynamic environment.
- Excellent written and verbal communication.
- Bachelor's degree or similar education.
-
Operations Manager
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoDrive Business Growth as an Operations Manager at Amazon Support Services Costa Rica SrlAbout the Role:We are seeking a highly skilled Operations Manager to lead our content strategy team in Chennai and Costa Rica. As a seasoned team leader, you will be responsible for driving strategy and execution for content coverage, quality, and international...
-
Senior IT Operations Manager
hace 3 semanas
San José, San José, Costa Rica Td Synnex A tiempo completoJob Title: Senior IT Operations ManagerSalary: $120,000 - $180,000 per annumJob OverviewWe are seeking a highly skilled Senior IT Operations Manager to lead our team of service operations agents and ensure the smooth running of our production systems, platforms, and networks.ResponsibilitiesPlans and supervises individual teams of service operations agents...
-
Senior Sales Operations Manager
hace 1 mes
San José, San José, Costa Rica Bma Group A tiempo completoJob OverviewBma Group seeks an experienced Senior Sales Operations Manager to lead our sales strategy and drive profitability across all retail channels. This role requires a strong analytical mindset, excellent communication skills, and the ability to develop robust relationships with key stakeholders.
-
Operations Manager, Content Strategy and Quality
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoTransform the Future of Entertainment with AmazonCome shape the next generation of how and what Amazon customers are watching. As an Operations Manager for DigiFlex team, you will drive strategy and execution for content coverage, quality, and international expansion.We are a dynamic group of entertainment enthusiasts based in Costa Rica, passionate about...
-
Senior IT Engineering Manager
hace 2 meses
San José, San José, Costa Rica Chainalysis A tiempo completoAt Chainalysis, we're on a mission to help organizations navigate the complex world of blockchain technology. As a Senior IT Engineering Manager, you'll play a critical role in shaping our technology strategy and ensuring the seamless delivery of our core IT experiences.The ideal candidate will have a proven track record of leading high-performing teams and...
-
IT Service Delivery Manager
hace 2 meses
San José, San José, Costa Rica Boston Consulting Group A tiempo completoAbout the RoleThe IT Service Manager will lead the IT function at our Costa Rica Nexus office, guiding the planning and oversight of local IT service operations. The role involves managing senior business relationships, providing proactive solutions, and delivering high-quality support for our rapidly changing business needs.Key ResponsibilitiesManage senior...
-
Senior Marketing Operations Manager
hace 2 meses
San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completoJob Title: Senior Marketing Operations ManagerJob Description:We are seeking an experienced Senior Marketing Operations Manager to join our team at Intelliswift Software, Inc. as a Marketing Program Manager.Key Responsibilities:• Lead the development and implementation of comprehensive operational plans to manage complete project lifecycles for complex...
-
Healthcare Operations Manager
hace 2 meses
San José, San José, Costa Rica Philippines Outsourcing Solution A tiempo completoAt Philippines Outsourcing Solution, we're seeking a seasoned **Senior Team Lead** to drive our company's operations forward. Your expertise will help us improve efficiency, productivity, and profitability. Key responsibilities include:Monitoring healthcare company operations and analyzing key metricsKey Responsibilities:- Analyze financial data and use it...
-
Senior Securities Operations Manager
hace 2 semanas
San José, San José, Costa Rica Citi A tiempo completoCiti is a global leader in financial services, and we are currently seeking a seasoned professional to join our team as a Senior Securities Operations Manager. This role will be based in Costa Rica and will play a critical part in ensuring the smooth operation of our securities transactions processing.About the RoleThe Senior Securities Operations Manager...
-
Senior IT Business Partner for Marketing Strategy
hace 4 semanas
San José, San José, Costa Rica World Vision A tiempo completoTransforming the world, one digital solution at a time.We are seeking an exceptional Senior IT Business Partner for Marketing Strategy to join our team at World Vision. In this pivotal role, you will bridge the gap between marketing objectives and IT capabilities, driving innovation and efficiency across the organization.Key Responsibilities:Collaborate with...
-
Senior Manager, Digital Operations
hace 1 mes
San José, San José, Costa Rica Western Union A tiempo completoSenior Manager, Digital OperationsWestern Union is seeking a Senior Manager, Digital Operations to lead our teams across various locations. Key responsibilities include monitoring digital front-end assets to assess site health, using essential tools for monitoring, and running regular site scans and observability dashboards to identify issues.Key...
-
Business Operations Manager
hace 1 mes
San José, San José, Costa Rica Intel A tiempo completoIntel's Business Operations Manager will play a crucial role in supporting segments within Corporate IT and Digital Transformation. This individual will partner closely with the segment Chief of Staff to establish consistent strategies and practices, executed in partnership with segment leadership. Key responsibilities include:Key Responsibilities:Drive POR...
-
Senior Campaign Operations Manager
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob SummaryWe are seeking an experienced Senior Campaign Operations Manager to join our team at Amazon Ads in Costa Rica. This is a critical role that will be responsible for leading a team of professionals in delivering efficient and accurate campaign management services to our clients.
-
Senior Manager of Global Operations
hace 1 mes
San José, San José, Costa Rica Pfizer A tiempo completoJob OverviewWe are seeking a highly skilled and experienced Senior Manager of Global Operations to lead our MEET Payment Team.
-
San José, San José, Costa Rica Emerson A tiempo completoJob DescriptionWe are seeking a seasoned Global IT Process Manager and Communication Strategist to join our team at Emerson. This is a critical role that requires a strong background in process management, leadership, and communication.About the RoleThis position will be responsible for developing and implementing IT processes, procedures, and standards...
-
Sales and Operations Manager
hace 2 meses
San José, San José, Costa Rica Regus A tiempo completo**About the Role**We are seeking a highly skilled Sales and Operations Manager to join our team at Regus. As a Community Sales Manager, you will be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue.**Key Responsibilities**Manage the day-to-day running of the centre, focusing on exceptional customer...
-
Global IT Strategy Consultant
hace 3 semanas
San José, San José, Costa Rica Smith+Nephew A tiempo completoAt Smith+Nephew, we design and manufacture technology that takes the limits off living.We are seeking a highly skilled Global IT Strategy Consultant to join our team in Alajuela, Costa Rica.The ideal candidate will have 5 years of IT and business/industry work experience, with at least 3 years of management experience in managing stakeholders, projects, and...
-
Senior IT Director for Digital Transformation
hace 4 semanas
San José, San José, Costa Rica World Vision A tiempo completoOverviewWorld Vision International is a leading humanitarian organization dedicated to helping vulnerable children overcome poverty and experience fullness of life. With over 70 years of experience, we have established a strong presence in nearly 100 countries, employing a diverse team of 34,000+ staff members.We are seeking a highly experienced and...
-
Strategic Business Operations Manager
hace 2 meses
San José, San José, Costa Rica Intel A tiempo completoAt Intel, we're looking for a skilled Strategic Business Operations Manager to join our centralized team of professionals supporting segments within Corporate IT and Digital Transformation. As a key member of our team, you will partner closely with segment leadership to drive strategic initiatives and support the development of consistent strategies and...
-
Senior Operations Manager
hace 4 semanas
San José, San José, Costa Rica Pfizer A tiempo completoPfizer seeks an exceptional Senior Operations Manager to lead our Transaction Compliance team in Escazu, Costa Rica. As a key member of our operations team, you will be responsible for ensuring the compliance and proper documentation of US MEET transactions.You will demonstrate accountability and integrity, responding to change with agility and innovation....