Portfolio Development Manager

hace 5 días


San José, San José, Costa Rica Hashicorp A tiempo completo

About This Role

We are seeking an experienced Customer Success Manager to join our team. As a key member of the Customer Success team, you will be responsible for managing a portfolio of accounts and driving long-term customer success. You will work closely with cross-functional teams to identify and mitigate risks, and develop strategies to improve account health and growth.

Your key responsibilities will include:

  • Managing a portfolio of accounts and being accountable for their adoption and health.
  • Directing the execution of the Outcome Delivery and Customer Management processes for your portfolio.
  • Coordinating the transition of your accounts at the point of acquisition as well as when new products are purchased via expansion motions.

Requirements

  • 1+ years of experience in a customer success or consulting role, or 2+ years in an inside sales or business development role.
  • Data-driven, well-organized, and bias toward action: you rely on metrics and KPIs to plan your weekly schedule.
  • A self-starter who thrives in a fast-paced start-up environment: you are always willing to take on new projects and do whatever it takes to make your customers happy and your company successful.

  • Portfolio Manager

    hace 1 día


    San José, San José, Costa Rica Hashicorp A tiempo completo

    Role Summary:The Portfolio Manager is responsible for overseeing a portfolio of accounts and driving customer adoption, retention, and growth. This role requires a deep understanding of customer goals and outcomes, as well as the ability to develop strong relationships with key stakeholders.Key Responsibilities:Develop and execute customer success plans to...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    **Key Responsibilities**As an Agile Portfolio Manager, you will work with SCRUM and Kanban teams to deliver high-quality products efficiently. Your expertise in navigating complex stakeholder relationships, influencing decisions, and driving alignment between teams will be invaluable in ensuring smooth execution across marketing, operations, compliance, and...


  • San José, San José, Costa Rica Citi A tiempo completo

    Job SummaryThe Strategic Portfolio Risk Manager is a senior-level position responsible for leading activities including credit review, credit approvals and monitoring the portfolio to identify credit migration in coordination with the Risk Management team.This role aims to manage Citi's portfolio exposure to client and counterparties globally. The ideal...


  • San José, San José, Costa Rica Cornerstone Building Brands A tiempo completo

    **About the Role:**We are seeking a highly skilled Strategic Technology Portfolio Manager to join our team at Cornerstone Building Brands. This is an exciting opportunity for a seasoned professional to lead our technology portfolio and drive strategic planning across the organization.**Key Responsibilities:**Manage the technology portfolio and lead the...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    **Role Purpose**The Country Portfolio Manager will be responsible for defining and driving country brand strategies, driving product growth and lifecycle management, forecasting revenue and operating expenses of assigned brands, and allocating and executing in-country brand budget.**Responsibilities**Define and drive country brand strategies, drive product...


  • San José, San José, Costa Rica Intel A tiempo completo

    At Intel, we are looking for a highly skilled Treasury Portfolio Manager to join our Finance team.About the RoleWe are seeking an experienced Treasury Portfolio Manager to manage and optimize our corporate treasury transactions with external parties. This role requires a strong understanding of financial markets, credit analysis, and risk management...


  • San José, San José, Costa Rica Betterwho A tiempo completo

    Job DescriptionWe are seeking an experienced Property Management Lead Specialist to join our team at Betterwho. As a key member of our operations department, you will be responsible for the successful onboarding of new clients, managing client relationships, and running quarterly Client Portfolio meetings.Key Responsibilities:Insure the successful onboarding...


  • San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

    We're accelerating our momentum as the fastest growing large consumer goods company in Latin America.Our purpose is to refresh the world and make a difference. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.The Front-Line Marketing Portfolio...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    **Job Overview**SaaS Customer Success Manager works with new and existing customers to ensure their success and satisfaction with Micro Focus SaaS solutions.The role involves onboarding accounts, driving adoption, and building high customer satisfaction. The ideal candidate will have a track record of managing mid-sized portfolios of annuity services,...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Role OverviewThe successful candidate will be responsible for leading the development and implementation of country brand strategies to drive growth and revenue in the internal medicine portfolio.Key Responsibilities:Execution of portfolio strategy in countryLeadership of cross-functional teamAccountability for reaching local brand revenue...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    What You Will DoYou will be responsible for managing the Modern Work portfolio development, working with WW stakeholders across the company. This involves setting technical strategy, overseeing workforce planning, and ensuring all services are developed on time with quality.Main TasksManage the development cycle, ensuring a high-quality bar and prioritizing...


  • San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

    About The RoleThis position plays a crucial role in developing and executing strategies to achieve the company's targets in Costa Rica and Nicaragua. As a Global Channel Development Manager, you will be responsible for defining aligned point of sale strategies for each channel and ensuring flawless execution of plans at the point of sale process for our...


  • San José, San José, Costa Rica Softwareone A tiempo completo

    Company OverviewSoftwareONE is a global leader in software and cloud portfolio management. We modernize the way organizations budget and optimize their global IT spend from on-premises to the cloud.We provide Software Lifecycle Management (SLM) services, which include methodology and framework optimization, accelerating cloud adoption, and minimizing...


  • San José, San José, Costa Rica World Fuel Services A tiempo completo

    Job OverviewWe are seeking a skilled Cash Flow Optimization Specialist to join our team at World Fuel Services.The successful candidate will be responsible for managing a portfolio of large, complex groups of White Glove, Credit Managed accounts with special handling requirements and account reconciliations.Main Responsibilities:Verbal and written collection...

  • Property Manager

    hace 3 semanas


    San José, San José, Costa Rica Pelican Development Llc A tiempo completo

    Seeking a property manager to remotely assist with rent collections, evictions, leasing and tenant notices.Must have prior experience, excellent english and good internet/computer skills.Must have prior appfolio expereience or similar software.Pay: ¢2,000.00 - ¢4,000.00 per hourAbility to commute/relocate:- San José, Provincia de San José: Reliably...


  • San José, San José, Costa Rica Angel Host A tiempo completo

    We are seeking a highly skilled Client Success and Account Manager to join our team at Angel Host. As a key member of our organization, you will be responsible for building strong relationships with our clients and driving the growth of their property portfolios.Company OverviewAngel Host is a Canadian-based data-driven vacation rental management company...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    Job SummaryWe are seeking a Trade Marketing Business Development Manager to lead the development of our category annual plans, understanding market dynamics and consumer insights by channel. This role will also involve leading business planning meetings to build sales quotas and suggesting investments in category building blocks. The successful candidate...


  • San José, San José, Costa Rica Hashicorp A tiempo completo

    About the PositionWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a CSM, you will be responsible for driving customer adoption and retention, while also identifying opportunities for growth and expansion.Key Responsibilities:Develop and execute customer success strategies that drive adoption and retentionBuild...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job DescriptionPfizer seeks a skilled Pharmaceutical Portfolio Manager to drive growth and success in our Internal Medicine business.About the Role:This is an exceptional opportunity for a seasoned professional to lead cross-functional teams, develop and implement country brand strategies, and drive product growth and lifecycle management.Main...


  • San José, San José, Costa Rica Airespring A tiempo completo

    Airespring is seeking an Enterprise Software Development Manager to lead our software development team. As a key member of our technical leadership group, you will be responsible for overseeing the development of our cloud communications and managed connectivity solutions. This includes contributing to the preparation of our technical development plan and...