Experian Contact Center Agent
hace 3 días
This Customer Support role at Experian is an exciting opportunity for individuals who thrive in dynamic environments and enjoy helping others.
Main Responsibilities:
- Manage inbound calls from consumers, addressing their concerns and providing solutions in a friendly and professional manner.
- Use analytical skills to identify and resolve complex issues, escalating when necessary to ensure a fair outcome.
- Update databases and records to maintain accurate and reliable information.
- Work closely with colleagues to achieve business objectives and enhance customer satisfaction.
Essential Qualifications:
- Previous Call Center experience, preferably in a similar industry.
- Exceptional communication and problem-solving skills, with a focus on delivering results-oriented solutions.
- Technical proficiency in CRM systems and Microsoft Office.
What We Offer:
As an Experian employee, you can expect a comprehensive benefits package, opportunities for career growth and development, and a collaborative work environment that values your contributions and perspectives.
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