Learning and Development Specialist
hace 12 horas
About Syniverse
Syniverse is the world's most connected company, leading the way in innovative technologies that enhance connectivity for individuals and businesses alike. Our mission is to connect the world, and we're proud to work with some of the world's most recognized brands.
Key Responsibilities
We're seeking an experienced Learning and Development Specialist to join our team. The ideal candidate will have a passion for creating engaging learning experiences that drive business results. Key responsibilities include:
- Defining training standards and partnering with teams to enhance training quality aligned with learning best practices.
- Collecting information related to work procedures, workflow, and reporting to develop training curriculum.
- Organizing training content and making it accessible via our Learning Management System.
- Developing, implementing, and maintaining training materials for various audiences.
- Understanding training needs of different groups and prioritizing content to be developed.
- Certifying Operations Subject Matter Experts/Trainers with learning best practices.
- Collecting data and analyzing the impact of training initiatives.
- Assessing, planning, developing, and delivering training and learning initiatives.
- Providing technical and/or operational support to projects and programs.
- Researching trends and improvements in learning technology and providing guidance to leverage new features and resources.
- Maintaining class records in LMS, including class registrations, attendance, metrics, and evaluations.
Requirements
To succeed in this role, you'll need:
- A Bachelor's degree preferably in the field of HR, Information Technology, Education, or Educational/Instructional Technology, or relevant professional experience.
- 3-5 years of experience with instructional design, focusing on eLearning and Mobile Learning content development and related tools.
- Maintenance or willingness to complete a certificate in learning and design.
- Learning Management experience preferred but not required.
- Excellent computer skills, including PowerPoint, Excel, Word, Outlook, and SharePoint.
Benefits
As a Learning and Development Specialist at Syniverse, you'll enjoy a competitive total compensation package, flexible/remote work arrangements, and a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. We believe diversity, equity, and inclusion among our employees are crucial to our success as a global company, and we're dedicated to recruiting, developing, and retaining the most talented people who want to help us connect the world.
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