Learning Management System Specialist

hace 4 días


San José, San José, Costa Rica Experian A tiempo completo

Company Overview

Experian is a leading global information services company, unlocking the power of data to create more opportunities for consumers and businesses.

We have been named one of the 100 Best Companies to work for by FORTUNE and recognized as a Great Place To Work (GPTW) for the third time. Our Consumer Information Services team redefines the way our clients do business within all aspects of the customer credit lifecycle.

Fueled by best-in-class data and innovative technology, we help businesses make smarter decisions, identify consumers, and collect payments. We are committed to creating a culture that achieves business goals, delights customers, and keeps consumer advocacy at the heart of everything we do.

About the Role

We are looking for a Learning Management System Specialist to support our transformational journey of evolving Operational Risk Management. The successful candidate will have experience in implementing learning platforms with multitenant capabilities and advanced functional and technical knowledge of LMS systems.

The role holder will be responsible for the accurate and timely processing of all training requests and the maintenance of the Training System for Global Risk & Compliance at Experian. They will work closely with department leadership to maintain current and accurate training curriculum(s) and assignments for Experian employees globally.

Key Responsibilities

  • Administering all aspects of the LMS including architecture, course curriculum design, and technical issue resolution.
  • Maintaining and enhancing existing learning curricula to ensure accuracy and currency.
  • Partnering with cross-functional teams to create, maintain, and enhance online and onsite training.
  • Delivering learning solutions to a high standard.
  • Creating and modifying course and user configurations in the course catalogue.
  • Managing users and user/student groups and course assignments.
  • Monitoring internal system notifications and configuring LMS setup.

Requirements and Qualifications

  • Experience working in a professional environment.
  • 3-5 years of administering LMS systems.
  • Advanced functional and technical knowledge of LMS systems (preferably Cornerstone OnDemand and Microlearning platforms).
  • Experience in configuring and scheduling reports in learning platforms based on requirement.
  • Technical skills including troubleshooting and understanding of systems.
  • Ability to collaborate with others at all levels of the organization and communicate complex technical concepts both visually and verbally.
  • Proficiency in Microsoft Office 365, especially Excel.
  • Strong communications and customer service skills.

What We Offer

As a member of our team, you will have the opportunity to work on a wide range of projects, develop your skills and expertise, and contribute to the success of our organization. We offer a competitive compensation package, comprehensive benefits, and a dynamic work environment that values diversity, equity, and inclusion.



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