Data Documentation Specialist for Technical Operations

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo
About Experian

Experian is a global tech company and leader in data and analytics, passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. With over 125 years of experience, we've helped economies and communities flourish.

We're committed to innovation, investing in new technologies, talented people, and innovation to create a better tomorrow. Our diverse workforce drives our success, and everyone can succeed at Experian, bringing their whole self to work, irrespective of their background.

Job Description

The Data Documentation Specialist will be responsible for designing, developing, updating, and facilitating technical and non-technical documentation for the Experian Data Development team. This role partners with leaders across CIS and Experian to assess documentation needs, establish objectives, and develop documentation for existing, new, and enhanced operational duties, taking into account regulatory requirements.

Key responsibilities include accurately translating complex topics into simple language, communicating with team members, working on multiple assignments, making updates to existing materials, and reviewing documentation format and proposing modifications.

Required Skills and Qualifications
  • 5-8 years of experience writing and editing technical information
  • Bachelor's Degree in a related discipline or equivalent experience
  • Experience with Microsoft Office 365: Word, Excel, PowerPoint, Visio, and Adobe Acrobat
  • Knowledge of documentation management systems and practices
  • Excellent organizational and project management skills
  • Excellent problem-solving and decision-making skills
  • Able to work well independently and as part of a team
Benefits

At Experian, we celebrate individuality and offer a strong people-first approach. We prioritize diversity, equity, inclusion, work-life balance, development, authenticity, engagement, collaboration, wellness, rewards, and volunteering opportunities. Our culture is award-winning, with recognition from Great Place To Work, Fortune Best Companies to Work, and Glassdoor Best Places to Work.

We are an Equal Opportunity and Affirmative Action employer, committed to innovation and diversity. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.



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