Data Center Operations Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Experian is a leading global information services company empowering consumers and clients to manage their data with confidence.

We are seeking a highly skilled Data Center Operations Analyst II to join our team. This role will involve working closely with DevOps, SysOps, software development, customer support, and business analysts to maintain 24x7 production systems and processes.

The ideal candidate will have at least 3 years of experience in computer operations or a related field. They should possess strong technical skills, including experience with Windows Server operating systems, Linux administration, and general knowledge of TCP/IP networks. Familiarity with various tools like Dynatrace, SolarWind, ServiceNow, Jira, SysDIG, VSphere, and MSMQ is also desirable.

This is a hybrid role that requires the ability to work independently as well as collaborate with cross-functional teams. The successful candidate will be responsible for troubleshooting and resolving server issues, performing daily and routine checklists, maintaining processes, scripts, and documentation, and ensuring new production/feature rollouts are coordinated through Production Control.

In addition to technical skills, excellent verbal and written communication skills are essential for this role. We offer a competitive salary range of $75,000 - $95,000 per year, depending on experience, plus benefits such as medical, life, and dental insurance, flexible work arrangements, and opportunities for professional growth and development.



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