Global Payment Transactions Specialist

hace 1 día


San José, San José, Costa Rica Convera A tiempo completo

About Convera

We are a global leader in cross-border payments, leveraging decades of expertise and technology to deliver smarter money movements. Our solutions help businesses capture more value with every transaction.

As the largest non-bank B2B cross-border payments company worldwide, we serve over 30,000 customers across industries. We're passionate about diversity and inclusion, fostering a culture that celebrates unique perspectives and backgrounds.

Our team is driven by a shared goal: to empower businesses through innovative payment solutions. If you're a results-oriented professional looking to grow with an organization that values collaboration and innovation, let's connect.

Job Overview:

As a Banking Payments Investigator, you'll be responsible for facilitating effective identification and resolution of customer and banking partner inquiries related to payment transactions. You'll build and maintain relationships with key stakeholders, ensuring SLAs and KPIs are met while managing investigative duties according to client expectations.

Your Key Responsibilities:



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