Cloud Delivery Operations Lead
hace 12 horas
Splunk is a pioneering technology company dedicated to building a safer and more resilient digital world. With a Unified Security and Observability Platform used by over 11,000 enterprise organizations, we empower our customers to navigate the complexities of their systems and ensure security and reliability.
We're proud of our award-winning culture and consistent ranking among the best places to work. Our unique approach to innovation fosters an environment where employees can bring their authentic selves, combining their skills, passion, and joy to create exceptional experiences for our customers.
Our MissionSplunk Cloud is a dynamic organization that drives strategic improvements with a focus on scalability. As a Product Manager in this team, you will play a crucial role in merging people, processes, and technology to optimize customer interactions with our Cloud service.
You will investigate, streamline, and enable workflows that deliver Splunk Cloud products and services to our customers. Collaboration across multiple business functions, process learning, and project execution are key to success in this role.
Key Responsibilities- Drive strategic improvements with a focus on scalability
- Improve business processes and systems supporting Cloud service delivery
- Develop solutions for efficient delivery of key business operations
- Collaborate with teams across Cloud to implement changes benefiting multiple functions
- Partner with business systems teams to mature Cloud's service and delivery
- Listen to and absorb business partners' experiences and challenges to convert them into project requirements
- Oversee execution of sophisticated projects within defined programs while managing timeline, risks, and stakeholder expectations
- Build accurate reports providing insight into operational efficiency of implemented workflows
- Previous experience in product management, program management, process improvement, and business strategy
- 3+ years of Program Management, Business Operations, and/or Business Process Analyst experience
- Familiarity with delivering SaaS solutions
- Growth mentality conducive to a dynamic, innovative, and congenial work culture
- Strong analytic, planning, and leadership skills
- Excellent verbal and written communication skills
We provide a competitive benefits package, including medical, dental, personal, and sick days, an ESPP, and more. Learn more about our comprehensive benefits and wellbeing offering here.
We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability, or any other consideration made unlawful by federal, state, or local laws.
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