Cloud Security Technical Lead

hace 1 día


San José, San José, Costa Rica Sysdig A tiempo completo

We value diversity and collaborative innovation to drive ambitious goals. At Sysdig, we prioritize a great work environment, as evident from our **2021 Bay Area Best Places to Work Award**. We seek team members who share our customer-centric approach and are willing to dive deep to understand problems and deliver innovative solutions.

Sysdig Monitor and Sysdig Secure are preferred tools for many DevOps teams managing Kubernetes clusters, cloud infrastructure, and services. These solutions build on open-source technology, Falco, and Prometheus monitoring standards such as Open metrics and Prometheus APIs. As a Cloud Security Technical Lead, you will remotely support sales engineering and customer success teams in cross-selling and up-selling, reporting to the Product Management organization. You will be part of a distributed team responsible for introducing, educating, training, and supporting customers new to container and cloud security.

This role is highly visible both internally and externally, requiring problem-solving skills, differentiation, and seizing new opportunities with users and customers. Key responsibilities include:

Supporting growth initiatives with OEM partners such as IBM, becoming a trusted advisor to internal users and technical sellers working on new opportunities and customer success engineers deploying Sysdig Monitor and Sysdig Secure. Partnering with Sysdig Sales Engineering to close new Monitor opportunities in large enterprise environments where scale, performance, and roll-out are complex and require expert support. Collaborating with Sysdig Customer Success to identify cross-sell and up-sell opportunities within existing Monitor and Secure customers. Working closely with the Product Management team to surface issues and define action plans to address them, influencing product roadmap and specific product requirements to deliver an exceptional user experience within our products.

You will also have the opportunity to build automation and reporting around your most common tasks using Python, Golang, SQL, and PromQL.

To succeed in this role, you should have prior experience in technical product management, solutions architect, field engineering, or similar customer-facing roles such as sales engineering, customer success, or consulting, having worked with SaaS products and companies. A strong technical background, including a Computer Science degree or equivalent, is essential, along with domain knowledge in cloud-native technologies, such as Kubernetes, modern full-stack monitoring like Prometheus, and security like Falco and OPA. Additionally, experience with DevOps tools, such as Jenkins and Terraform, is desirable. Proven ability to collaborate with diverse, distributed teams and negotiate in English is required, as well as a track record of using creativity to solve problems and develop innovative solutions from ideation to delivery.

Sysdig offers a unique work environment that prioritizes delivering value to customers. As a member of our team, you can expect competitive compensation, equity opportunities, flexible working arrangements, and career growth.

In addition to these benefits, we offer various perks, such as a monthly allowance for expenses related to employee wellness, home internet, phone expenses, office supplies, and office furniture, as well as company-provided Wellness Days.



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