Senior Cloud Operations Business Strategist

hace 7 días


San José, San José, Costa Rica Zscaler A tiempo completo

At Zscaler, we're leading the cloud revolution, protecting thousands of enterprise customers worldwide.

As a seasoned business analyst, you'll play a key role in driving our growth strategy, collaborating with cross-functional teams to deliver system enhancements and best practices.

Key Responsibilities:

  • Meet with stakeholders to define business requirements and systems goals
  • Foster discussions among business owners to understand problem statements and gather requirements
  • Own and drive functional and technical design activities
  • Translate business requirements to functional and technical designs for engineering teams
  • Collaborate with internal IT teams to drive work forward
  • Coordinate with offshore development and QA teams to deliver solutions
  • Help business users complete UAT and drive delivery of system enhancements
  • Be a subject matter expert on lead, deal registration, account, contact, and opportunity management areas
  • Work closely with architects and Salesforce development teams to define and implement solutions
  • Build scalable business processes on the route to market and lead to opportunity areas to support company growth at scale

Qualifications:

  • Minimum 6-8 years of IT experience in complete software development life cycle process
  • Strong knowledge and experience implementing top-of-the-funnel processes like lead management, account management, and partner relationship management
  • Experience driving system implementation, agile project management, and data flow best practices knowledge
  • Must have analytical and data-driven skills
  • 4-year degree BS/BA in technical, business, or analytical field required

We Offer:

  • An environment working on cutting-edge technologies and architectures
  • A fun, collaborative workplace
  • Competitive salary and benefits, including equity


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