Senior Cloud Operations Business Strategist
hace 7 días
At Zscaler, we're leading the cloud revolution, protecting thousands of enterprise customers worldwide.
As a seasoned business analyst, you'll play a key role in driving our growth strategy, collaborating with cross-functional teams to deliver system enhancements and best practices.
Key Responsibilities:
- Meet with stakeholders to define business requirements and systems goals
- Foster discussions among business owners to understand problem statements and gather requirements
- Own and drive functional and technical design activities
- Translate business requirements to functional and technical designs for engineering teams
- Collaborate with internal IT teams to drive work forward
- Coordinate with offshore development and QA teams to deliver solutions
- Help business users complete UAT and drive delivery of system enhancements
- Be a subject matter expert on lead, deal registration, account, contact, and opportunity management areas
- Work closely with architects and Salesforce development teams to define and implement solutions
- Build scalable business processes on the route to market and lead to opportunity areas to support company growth at scale
Qualifications:
- Minimum 6-8 years of IT experience in complete software development life cycle process
- Strong knowledge and experience implementing top-of-the-funnel processes like lead management, account management, and partner relationship management
- Experience driving system implementation, agile project management, and data flow best practices knowledge
- Must have analytical and data-driven skills
- 4-year degree BS/BA in technical, business, or analytical field required
We Offer:
- An environment working on cutting-edge technologies and architectures
- A fun, collaborative workplace
- Competitive salary and benefits, including equity
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