Senior Operations Business Strategist
hace 10 horas
Splunk is committed to creating a safer and more resilient digital world. As a leading enterprise technology company, our unified security and observability platform empowers customers to keep their digital systems secure and reliable.
**Why Splunk?**
We're not just a company - we're a community of innovators, thinkers, and problem-solvers who are passionate about making a difference. Our people are the heart of Splunk, and we believe that diversity, equity, inclusion, and belonging are essential to driving innovation and success.
**Job Summary**
The Senior Operations Business Strategist will play a critical role in driving near real-time availability of repeatable business metrics and insights through dashboards and/or reports. This individual will partner with CS operations functions and CS leadership to identify trends within the account base and drive timely, effective, and predictive management of day-to-day CS business processes.
**Key Responsibilities**:
* Routinely supervise, analyze, and investigate concerning metric trends within the account base
* Drive recurring inspection of operating and business impact metrics with management to ensure constant business awareness
* Ensure management team is consistently setting, inputting, and updating MBOs for all employees
* Assist CS Theater Leader with creation of executive readouts for employees, business partners, and/or senior leadership
* Monitor and reconcile in-theater usage and consumption of services related sales campaigns
* Coordinate routine collection of accurate cross-services bookings forecasts and insights for the CS Theater Leader
* Ensure up-to-date tracking of resource to account tracking in systems
* Assist other internal business partners with the collection of proprietary account or theater-related CS informational inquiries and Customer Meeting prep
**Requirements**:
* Bachelor's degree or equivalent experience required
* 8+ years of experience within a Customer Success organization, ideally in some combination of customer-facing and operational roles
* Collaborative self-starter with the ability to quickly assess the relative priority of potentially competing tasks and refocus as needed
* Effective and concise written and verbal communication skills
* Understanding of sales and service go-to-market motions within a cloud company
* Ability to leverage, mine, merge, and modify spreadsheet data to derive business value and insights
* General understanding of a services P&L and how data elements can be adjusted to achieve a specific financial objective
* Proficiency and comfort working within common CRM and data reporting platforms
* Professionalism, positivity, and strong work ethic with a high level of integrity and collaboration
**Salary Range:** $120,000 - $180,000 per year (based on location and experience)
-
Global Operations Strategist
hace 3 semanas
San José, San José, Costa Rica Tcs Expeditions A tiempo completoTCS Expeditions: Luxury Tour Operations ExpertWe are seeking a highly skilled Global Operations Strategist to join our team in Costa Rica.About TCS ExpeditionsTCS World Travel hosts adventures for 30+ years, with 300 expeditions to 200+ destinations. Our all-inclusive journeys deliver meaningful experiences in unique destinations. We operate luxury jet tours...
-
Chief Business Operations Strategist
hace 10 horas
San José, San José, Costa Rica Screenovate A tiempo completoCompany OverviewAt Intel's Human Resources group, we prioritize hiring, developing, and retaining top talent to strengthen our company culture and values. Our team provides exceptional services and support to employees worldwide, fostering a collaborative environment that drives business success.Job DescriptionWe are seeking a Chief Business Operations...
-
Senior Financial Strategist
hace 10 horas
San José, San José, Costa Rica The Coca-Cola Company A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Financial Strategist to join our team. This is an exciting opportunity to leverage your expertise in financial planning and commercial finance roles to drive business growth.
-
Senior Brand Strategist
hace 2 semanas
San José, San José, Costa Rica Reckitt A tiempo completoReckitt is seeking a highly skilled Senior Brand Strategist to support the Brand Manager in driving value creation for our brands. The ideal candidate will possess excellent business acumen and a deep understanding of marketing principles.About the Role:The Senior Brand Strategist will be responsible for coordinating all marketing activities, including ATL...
-
Senior Marketing Strategist
hace 2 meses
San José, San José, Costa Rica Mastercard A tiempo completoRole SummaryWe are seeking a highly skilled Senior Marketing Strategist to join our team at Mastercard. In this role, you will be responsible for executing marketing strategies, activities, and events to promote our brand and products.
-
Senior Procurement Strategist
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoOverview: Emerson is seeking a highly skilled Senior Procurement Strategist to join its team. This role will play a critical part in driving the company's strategic sourcing initiatives, ensuring optimal vendor relationships, and delivering exceptional value to stakeholders.
-
Senior Financial Strategist
hace 10 horas
San José, San José, Costa Rica Mastercard A tiempo completoWe are seeking a highly skilled Senior Financial Strategist to join our Mastercard team in the Latin America and Caribbean region. As a key member of our organization, you will play a vital role in driving financial excellence and supporting strategic growth plans.About the RoleThis is an exciting opportunity for a seasoned finance professional to partner...
-
Senior Sales Strategist
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoJob OverviewThe Senior Sales Strategist plays a pivotal role in driving commercial growth at Microsoft, fostering strong relationships with customers to deliver tailored licensing solutions. As part of the Accounts Team, this specialist resource is instrumental in translating customer needs into effective sales strategies.
-
Global Business Strategist
hace 4 días
San José, San José, Costa Rica Kimberly-Clark A tiempo completoAbout UsKimberly-Clark, a leading global consumer goods company, is an indispensable part of life for millions of people worldwide. With a strong presence in over 175 countries, we strive to make a positive impact on our customers' lives through our innovative products and services.We are headquartered in Dallas, Texas, USA, with approximately 46,000...
-
Business Development and Pricing Strategist
hace 2 semanas
San José, San José, Costa Rica Intel A tiempo completoAbout the RoleWe are seeking a seasoned Business Development and Pricing Strategist to join our team at Intel's Sales and Marketing Group (SMG). As a key member of our operations team, you will play a crucial role in driving business growth and revenue expansion.Job DescriptionThe ideal candidate will possess strong analytical skills, excellent communication...
-
Senior Quality Campaign Strategist
hace 7 días
San José, San José, Costa Rica Catalina Marketing A tiempo completoAbout CatalinaCatalina is a leading provider of omni-channel solutions, with a rich history of delivering innovative data-driven insights. Our greatest asset is our people, who are driven by a shared passion for excellence and a commitment to customer satisfaction.Quality Team OverviewThe Quality Team plays a critical role in ensuring the accuracy and...
-
Senior Government and Public Affairs Strategist
hace 4 semanas
San José, San José, Costa Rica Mondelez International A tiempo completoJob Title: Senior Government and Public Affairs StrategistAbout the Role:We are seeking a highly skilled and experienced Senior Government and Public Affairs Strategist to join our team in Latin America. As a key member of our Corporate and Government Affairs (CGA) team, you will be responsible for developing and executing a comprehensive CGA strategy across...
-
Senior Marketing Strategist
hace 4 semanas
San José, San José, Costa Rica Huble A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Marketing Strategist to join our team at Huble. As a leading digital business & CRM consultancy with Elite HubSpot Partner status, we focus on providing innovative solutions to enhance our clients' CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative, and design.As...
-
Senior Product Strategist
hace 3 meses
San José, San José, Costa Rica Equifax A tiempo completoAt Equifax, we empower our employees to make a meaningful impact by driving the development and delivery of Intelligent Automation solutions. As our Senior Product Strategist, you will be responsible for managing ongoing internal customer relationships and operational delivery of RPA/AI solutions.Key responsibilities include:Lead the analysis, documentation,...
-
Business Automation Strategist
hace 3 semanas
San José, San José, Costa Rica Johnson Controls A tiempo completoAbout Johnson Controls: We are a leading global provider of smart and sustainable solutions for buildings, transportation, and grid modernization. Salary: $120,000 - $180,000 per year About the Job: As our Business Automation Strategist, you will play a key role in providing homogenized business operations across several engineering and project management...
-
Senior Product Strategist for Hosting Solutions
hace 2 semanas
San José, San José, Costa Rica Pfizer A tiempo completo**About the Role:**We are seeking a highly experienced Senior Product Strategist to join our team at Pfizer. As a key member of our product development team, you will be responsible for driving the development of innovative hosting solutions that meet the needs of our customers.**Job Description:**The Senior Product Strategist will have ultimate...
-
Senior Financial Strategist
hace 4 días
San José, San José, Costa Rica Intel A tiempo completoIntel is seeking a highly skilled Senior Financial Strategist to support the Corporate Services and Customer Fulfillment, Planning and Logistics organizations.This role will involve leading the Financial Planning and Analysis consolidation process, overseeing Integrated Facilities Management, and collaborating with business leaders to develop operational...
-
Business Finance Strategist
hace 3 días
San José, San José, Costa Rica Hitachi Solutions Ltdhitachi Solutions Ltd A tiempo completoCompany Overview">Hitachi Solutions, a global solutions integrator, excels at designing, developing, and delivering cutting-edge cloud solutions to help clients innovate across their entire business.We develop the business services and technology powering some of the products you use every day and are closely aligned with Microsoft and other leaders in the...
-
Business Operations Strategist
hace 10 horas
San José, San José, Costa Rica Intel A tiempo completo**Company Overview**In the ever-evolving landscape of software engineering and consulting, Intel Flex stands out as an internal consulting team delivering pay-per-view services to various groups within the organization. With deep domain expertise and emerging skills, our team enables computing experiences that shape the way people think about computing.**Job...
-
Senior Sales Strategist
hace 4 días
San José, San José, Costa Rica Community Phone A tiempo completoUnlock Your Sales Potential as a Senior Sales StrategistWe're seeking an exceptional Senior Sales Strategist to lead our sales team and drive revenue growth. If you have a proven track record in sales and management, we want to hear from you.About the Role:Lead and Inspire: Guide your team to success by setting clear expectations, fostering growth, and...