Business Automation Strategist

hace 4 días


San José, San José, Costa Rica Johnson Controls A tiempo completo

About Johnson Controls:

We are a leading global provider of smart and sustainable solutions for buildings, transportation, and grid modernization.

Salary: $120,000 - $180,000 per year

About the Job:

As our Business Automation Strategist, you will play a key role in providing homogenized business operations across several engineering and project management sites in the LATAM region. You will be responsible for leading internal operational programs as a program manager, managing the effective communication and documentation of all process changes within the sites from a business workflow perspective, and guiding all time tracking efforts at all sites.

Key Responsibilities:

  • Provide and/or lead production of monthly business operational reports including Power BI reporting and guidance to Power BI developers, SFDC/Tableau reporting and guidance to Tableau developers, and detailed, summarized internal client reporting for monthly, quarterly, and yearly business reviews.
  • Lead internal operational programs as a program manager, including innovation challenges, operational excellence programs, tech challenges, etc.
  • Lead the ISO (re)certification process at all sites within the region.
  • Manage the effective communication and documentation of all process changes within the sites from a business workflow perspective.
  • Guide all time tracking efforts at all sites in order to provide accurate reporting and turnover to the finance group for monthly billing.

Requirements:

To succeed in this role, you will need a bachelor's degree in engineering and 10 years of relevant experience within an engineering and/or operational management role. You should have proven experience with process automation for a large business unit, including Microsoft Power Automate, Microsoft Power Apps, SQL database usage, Python, etc. Additionally, you will need solid understanding of shared service center/professional service center financial management, excellent written and verbal communication skills, strong organizational skills, and self-starting abilities to manage multiple tasks on strict deadlines.

Preferred Qualifications:

A master's degree in business administration, project management, or engineering management is preferred, along with experience within a technical shared service center or professional services company.



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