Cloud Operations Leader

hace 9 horas


San José, San José, Costa Rica Splunk A tiempo completo
About Us

Splunk is a leading provider of enterprise resilience solutions, serving over 11,000 organizations worldwide. We pride ourselves on our award-winning culture and regular appearances on "Best Places to Work" lists.

At Splunk, we value diversity, equity, and inclusion. We are an equal employment opportunity employer, committed to creating a workplace where everyone can thrive. Our comprehensive benefits package includes medical, dental, personal and sick days, ESPP, and more.

Job Description

This role offers the opportunity to lead strategic improvements with a focus on scalability, driving business process enhancements that support the delivery of Cloud service offerings.

You will investigate, streamline, and enable workflows that deliver Splunk Cloud products and services to customers, collaborating across multiple business functions to drive project execution and improvement. The dynamic environment demands flexibility, partnership, and customer-focused automated solutions.

  • Develop solutions for key business operations to improve efficiency
  • Collaborate with teams to implement changes benefiting multiple functions
  • Partner with business systems to implement solutions maturing Cloud's service and delivery
  • Oversee sophisticated projects within defined programs, managing timelines, risks, and stakeholder expectations

Key Requirements include:

  • Previous experience in product management, program management, process improvement, and business strategy
  • 5+ years of Program Management, Business Operations, and/or Business Process Analyst experience
  • Familiarity with delivering a SaaS solution
  • Growth mentality conducive with a dynamic work culture
  • Strong analytic, planning, and leadership skills
  • Excellent verbal and written communication skills


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