Outsourcing Specialist

hace 6 días


San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

About Aligntech

We're a leading medical device company transforming smiles and changing lives through innovative technology. Our global team develops cutting-edge solutions to help dental professionals worldwide achieve exceptional results.

About the Role

We're seeking an Outsourcing Specialist to lead the day-to-day delivery of outsourced solutions to internal clients. You'll oversee technical aspects, coordinate with vendors and subcontractors, and ensure continuity of services within budget and contract requirements.

Key Responsibilities

  • Develop and maintain relationships with external vendors and service providers for facilities management.
  • Coordinate contracts, negotiate terms, and ensure compliance with service level agreements.
  • Act as a central point of contact for all outsourced facilities services, coordinating service requests, prioritizing tasks, and resolving issues.
  • Implement quality control measures to ensure outsourced services meet established standards and regulations.
  • Assist in budget development and expense tracking, identifying opportunities for cost savings and efficiency improvements.
  • Identify potential risks and develop contingency plans to address emergencies or disruptions.
  • Establish key performance indicators to evaluate outsourced service providers' performance.
  • Maintain accurate records and documentation related to outsourced services.

Requirements

  • Bachelor's degree in Industrial Engineering, Business Administration, or related field.
  • 3-6 years of directly related experience.
  • Proficiency in English.
  • Experience with ticketing systems for issue tracking and resolution.

About Aligntech

As a fast-growing company in the dynamic medical device industry, we offer a unique opportunity to join a global team of talented employees. By working with us, you'll contribute to the development of innovative technology and tools that transform smiles and change lives.



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