HR Rewards Specialist

hace 3 semanas


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Job Summary:

The primary purpose of this role is to act as the first point of contact for an employee or manager contacting the HR service center. The ideal candidate will have excellent communication skills and be able to provide guidance on Total Rewards policies and procedures. They will also be responsible for performing administrative tasks in support of Total Rewards processes.

**Key Responsibilities:**

• Provide exceptional customer service to employees and managers

• Answer general questions regarding portal navigation and Total Rewards policies and procedures

• Perform administrative tasks in support of Total Rewards processes

• Use a case management tool for tracking requests and may transfer or escalate them to other service center parties if the issue cannot be resolved within the service center

**Requirements:**

• 2-4 years of experience in HR Shared Service Center

• English Level of a B2+

• Experience using Case management tool and HRIS (ServiceNow, Workday)

• Ability to work independently and multi-task, with a strong attention to detail

**About Auxis:**

Auxis is a leading provider of business process outsourcing solutions. We are committed to delivering exceptional service to our clients and employees.



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