HR Operations Specialist

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About Experian**

We are a global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.

Our company culture prioritizes people, innovation, and excellence, making us a great place to work.

**Job Summary**

The HR Specialist is a key contributor to our HR team in Costa Rica, ensuring excellent service delivery and guidance in HR policies and processes.

This role is instrumental in driving HR operational excellence and supporting our people services and analytics initiatives.

**Key Responsibilities**

- Serve as the primary point of contact for HR-related inquiries, offering advice and guidance through established service channels to our Experian's staff.

- Maintain confidentiality of digital employee files, ensuring sensitive information is securely stored and accessed only by authorized personnel.

- Manage the onboarding process for new hires, coordinating orientation sessions preparing necessary documentation, and guiding new team members through company policies, procedures, and culture.

- Facilitate the offboarding process for departing staff, conducting exit interviews and ensuring compliance with exit procedures and documentation.

- Oversee relationships with people services providers, ensuring the smooth delivery of services such as insurance and employee assistance programs.

**Requirements**

- Minimum 2 years of experience in HR or administrative roles with a focus on service excellence.

- Fluent in both English and Spanish with excellent verbal and written communication skills.

- Proficient in Microsoft Office Suite and SharePoint with strong analytical and organizational abilities.

- Demonstrated experience in HR projects is advantageous.

**What We Offer**

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Our benefits include medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

**Join Our Team**

Experian is an equal opportunities employer and welcomes applications from diverse candidates.

We are committed to creating a workplace that is inclusive and respectful of all employees.

**Learn More**

Find out what it's like to work for Experian by clicking here.


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