Payroll Operations Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Key Responsibilities:
- Gather and validate employee data from HR, Emp Services, Comp & Ben, and others for payroll calculations.
- Review payroll reports, conduct timely and accurate validations & standard controls to meet department metric targets.
- Cooperate with the payroll vendor on employee payslip queries and salaries certificates.
- Answer queries field through ticketing system with excellent customer service
- Review and audit bank statements and payments tracker.
- Process garnishments requests and follow up on courthouse open cases
- Propose and support process improvement initiatives.
- Point of contact for stakeholders (Benefits, Compensation, Stock Options, HR Services, Local HR, Recruitment, Accounting, Treasury and others)
- Projects: process improvement (Six Sigma), country expansions, new payroll setup



About the Role:
- As a payroll operations specialist, you will be responsible for managing the payroll process, ensuring accuracy and timeliness, and maintaining relationships with stakeholders.



Requirements:
- 3+ years of experience processing payroll for LATAM countries, preferably Brazil.
- Good analytical skills with high level of accuracy and attention to details.
- Deep knowledge of personal income tax legislation and Brazilian labor law.
- Fluent in Portuguese and English language.
- Advanced Excel skills, including pivot tables, VLOOKUP, and other formulas.



What You Will Be Working On:
- You will be working on gathering and validating employee data, reviewing payroll reports, and cooperating with the payroll vendor.



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