Program Consultant, Payroll Operations Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

Key Responsibilities:
- Act as a project manager by directing, supporting, and coaching project team members and stakeholders and reporting on the project progress and status.
- Collaborate with payroll operations, payroll upstream teams, and technology teams on joint initiatives and reports.
- Preparation of user-friendly contents that enable self-service and improve the customer experience
- Communicate with stakeholders in a manner that enables them to have a common understanding of the project or metric status, risks, and decision points of system or process changes.
- Represent Global Payroll OE in local and global meetings and conference calls.

About the Team:
The Global Payroll Operational Excellence team is a group of highly skilled and motivated individuals engaged in data analysis, translating business challenges into problem statements, creating user-friendly contents, driving global projects, standardizing processes, and eliminating the root cause of defects. This is an exciting opportunity to join a team in a huge growth area for Amazon.

Requirements:
- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- 2+ years of finance experience
- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize, or simplify finance or business tools and processes
- Certified PMP, CAPM, or Content Writer.



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