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Program Manager for Strategic Payroll Initiatives

hace 2 meses


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

A challenging opportunity awaits a seasoned Program Delivery Manager to drive business decisions based on data analytics, manage stakeholder engagements, and deliver complex projects that meet medium and long-term business needs.

The successful candidate will be a self-driven, goal-oriented leader with a focus on delivering business solutions that meet the users' needs. Experience in the Payroll industry is highly valued.

This position will work closely with Leadership in Payroll Operations as well as Vendor Management (VM) and Operational Excellence (OE) functions within Payroll to build and maintain programs. The ideal candidate will support managing regional and country payroll project portfolios, stakeholder engagement, management of dependencies of interrelated projects, expanding regional and country specific knowledge base. Additionally, they will support the global project delivery for high impact Payroll projects in partnership with relevant stakeholders.

Key responsibilities include:

  • Building strong relationships with stakeholders and key partners for the program
  • Coordinating project related activities and project managers at the subregion or country level
  • Leading programs and projects of high complexity such as new vendor transitions, transformation projects, integration projects, or expansion projects
  • Working with Payroll Operations, vendors, and internal teams to develop and constantly evolve mechanisms to control programs and portfolios
  • Identifying synergies and advocating best practices to improve program delivery function

The successful candidate will have a proven track record of driving key project initiatives, developing mechanism to improve customer experience, and maintaining governance structure to provide clear picture of all project related initiatives within assigned scope of markets. They will also look for opportunities and best practices to enhance the program delivery, build, maintain and contribute to Program delivery tools and frameworks.

About the role

This is a great opportunity to join Amazon's Finance Operations Payroll team and contribute to the success of strategic and highly impactful projects. As part of the APAC Payroll Program Delivery team, you will lead and contribute to creation of frameworks, mechanisms and tools to constantly improve the way we deliver initiatives and projects.

A day in the life

The Senior Program Manager drives key project initiatives in given country or subregion. As a Program Delivery Leader, you will interact with Payroll Operations Managers and teams and constantly develop mechanism to improve customer experience and maintains governance structure to provide clear picture of all project related initiatives within assigned scope of markets. You will look for opportunities and best practices to enhance the program delivery. Build, maintain and contribute to Program delivery tools and frameworks.

About the team

The APAC Payroll Program Delivery team is part of a global team that provides support to wide Payroll organization on a mission to pay our employees accurately and on time. We initiate and lead wide range of Payroll related project and programs often coordinating initiatives including multiple stakeholders, teams and technologies. As part of Payroll Transformation organization, our team leads and contributes to creation of frameworks, mechanisms and tools to constantly improve the way we deliver initiatives and projects.

We estimate the salary for this position to be around $110,000 per year, depending on location and qualifications.