Payroll Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo
Payroll Coordinator Role

About the Role: We are seeking a skilled Payroll Coordinator to join our team at Amazon Support Services Costa Rica Srl - B20. This is a complex role that requires expertise in payroll processes, data analysis, and problem-solving.

Key Responsibilities:

  • Collect and validate payroll data from various sources, ensuring accuracy and completeness.
  • Review payroll reports, conduct timely and accurate validations, and implement standard controls to meet process targets.
  • Perform specific assigned tasks with efficiency, meeting SLAs, quality standards, and flexibility to support other team processes.
  • Stay connected with team priorities, exhibit ownership, and proactively identify opportunities to support team tasks and goals.
  • Answer queries filed through the ticketing system, providing excellent customer service, detailed problem-solving, and removing operational roadblocks.
  • Conduct Dive Deeps and analysis to understand root causes of operational issues or metrics not on target, proposing and implementing corrective actions.
  • Same-day escalation of complex issues, providing recommendations and follow-through completion.

Requirements:

  • 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience.
  • Advanced knowledge of Excel and payroll software.

About Us: We are a rapidly growing company that is driven to improve processes and look for better solutions every day. We offer a collaborative work environment, opportunities for career growth and development, and a chance to work on complex projects that make a real impact.


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