Payroll Specialist
hace 2 meses
About the Role: We are seeking a skilled Payroll Coordinator to join our team at Amazon Support Services Costa Rica Srl - B20. This is a complex role that requires expertise in payroll processes, data analysis, and problem-solving.
Key Responsibilities:
- Collect and validate payroll data from various sources, ensuring accuracy and completeness.
- Review payroll reports, conduct timely and accurate validations, and implement standard controls to meet process targets.
- Perform specific assigned tasks with efficiency, meeting SLAs, quality standards, and flexibility to support other team processes.
- Stay connected with team priorities, exhibit ownership, and proactively identify opportunities to support team tasks and goals.
- Answer queries filed through the ticketing system, providing excellent customer service, detailed problem-solving, and removing operational roadblocks.
- Conduct Dive Deeps and analysis to understand root causes of operational issues or metrics not on target, proposing and implementing corrective actions.
- Same-day escalation of complex issues, providing recommendations and follow-through completion.
Requirements:
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience.
- Advanced knowledge of Excel and payroll software.
About Us: We are a rapidly growing company that is driven to improve processes and look for better solutions every day. We offer a collaborative work environment, opportunities for career growth and development, and a chance to work on complex projects that make a real impact.
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