Human Resources Strategist

hace 1 mes


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

Bill Gosling Outsourcing, a leading provider of outsourcing services, is seeking an experienced Human Resources Director to join their team. The estimated salary for this role is around $80,000 - $120,000 per year, depending on experience and qualifications.

The successful candidate will be responsible for overseeing employee relations, ensuring compliance with regulations, managing budgets, assessing staffing needs, and developing compensation plans. This role involves planning, leading, directing, developing, and coordinating the policies, activities, and staff of the Human Resource (HR) department.

Key Responsibilities:
  • Developing, recommending, and implementing human resources policies and procedures, ensuring all policy-related documentation is legislatively compliant and up-to-date
  • Acting as a trusted advisor and sounding board to senior management on complex employee issues and employee legal matters
  • Partnering with the extended global HR team and leaders to drive implementation of strategies and programs, measure and track success, and proactively drive improvement
  • Developing and mentoring HR team members
  • Providing guidance to the HR team on all ISO and BMS processes to ensure that the team is trained and compliant
  • Coordinating global HR and Operations teams to update production compensation plans
  • Analyzing annual benefits reports and making recommendations for benefits renewal for applicable locations
  • Providing guidance and assistance with any company-related immigration matters globally as required
  • Dealing with clients in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy
  • Facilitating Health and Safety procedures to ensure compliance with legislations

This role requires a College Diploma or University Degree, courses in Human Resources, 5-10 years of Human Resources work experience covering multiple disciplines, and a minimum of 5 years in a Human Resources Managerial role or equivalent work experience outside of the company.

Membership in a professional Human Resources organization (e.g., HRPAO or SHRM) is required. Working toward an HR designation is an asset.

About Us:

Bill Gosling Outsourcing provides career opportunities in Customer Service, Collections, and Back Office positions with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace that promotes both personal and professional growth.

We are located in a beautiful area near the Marriott, offering a great work-life balance and a range of benefits, including performance bonuses, annual merit increases, birthday day off, marriage leave, bereavement leave, casual dress code, free counseling sessions, point-to-point transportation, association solidarista, free parking for all employees, free coffee/tea all day long, and an amazing work culture where you can learn and grow.



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