Human Resources Specialist for Global Services

hace 2 meses


San José, San José, Costa Rica Intel A tiempo completo

**About the Role**

At Intel, we are seeking a skilled Human Resources (HR) professional to join our Global Services team. This role will involve executing specific HR business processes within the scope of Global Integrated Services (GIS).

**Key Responsibilities**

Work closely with other members of the organization in day-to-day operations and identify ways to improve process and customer experience while interacting with an end-to-end mindset and global environment.
- Execute complex HR data transactions.
- Proactively monitor and follow up with manager and/or Business Analyst any changes to volume, complexity, cadence, etc.
- Lead root cause analysis, containment, recommendations, and resolution of quality issues.
- Collaborate with processes Integrators by providing data, background, etc., in case an investigation is open for the respective process/area.
- Provide an excellent service within the goals and standards defined by the area.
- Execution of the controls implemented to ensure the quality in the daily work.
- Discipline and quality at the moment of executing the daily work.
- Constant high level of attention to details.
- Customer and result orientation.
- Problem-solving and teamwork skills.
- Demonstrated proactive attitude.

**Requirements**

Bachelor's degree in Business Administration, Human Resources, Industrial Engineer, or related career.
1+ year of experience in Human Resources or administrative positions.
Intermediate knowledge or experience in Microsoft Office (especially Excel).
Advanced English level.
Permanent-unrestricted right to work in Costa Rica.

**Preferred Qualifications**

Shared Services experience.
Workday and ServiceNow knowledge.
Experience with business process management. Automations knowledge.

**Intel's Human Resources Group**

Intel's Human Resources group is responsible for hiring, developing, and retaining the best and brightest employees while continuing to strengthen the company's culture and values. Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.

**Intel is an Equal Opportunity Employer**

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Working Model**

This role will be eligible for our hybrid work model, which allows employees to split their time between working on-site at their assigned Intel site and off-site.

**In certain circumstances, the work model may change to accommodate business needs.**



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