Sales Development Associate
hace 14 horas
We are seeking a seasoned Consultant for Call Center Operations to join our team at Shn Partners Llc. In this role, you will be responsible for coaching and training agents to improve sales and quality assurance.
About the Role:
The ideal candidate will have 2 years of experience in coaching or training and possess excellent communication skills. As a key member of our operations team, you will work closely with agents to identify areas for improvement and provide personalized guidance to enhance their performance.
Your Key Responsibilities:
- Coaching and training agents on sales techniques and quality assurance best practices
- Conducting call evaluations and providing constructive feedback
- Developing and implementing training programs to support agent development
- Picking up supervisor shifts to oversee call center operations
What We Offer:
- A competitive monthly salary of $64,000.00
- An opportunity to work remotely from the comfort of your own home
- A dynamic and supportive work environment
Requirements:
- 2+ years of experience in coaching or training
- Proven track record of improving agent performance
- Excellent communication and interpersonal skills
Desired Attributes:
- Positive and outgoing mindset
- Patience and empathy when working with agents
- Capacity and willingness to teach and mentor others
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