Technical Portfolio Specialist
hace 2 meses
**About the Role**
ServiceNow is seeking a skilled Technical Portfolio Associate to join our Impact team. As a key member of our global team, you will play a critical role in supporting the creation and maintenance of a portfolio of technical accelerators.
**Key Responsibilities**
- Collaborate with Senior and Principal Technical Portfolio Managers to gain insights and knowledge of the ServiceNow Impact technical accelerators.
- Execute the enhancement and maintenance process of technical accelerator content based on customer feedback and/or when new products and platform capabilities emerge.
- Support the creation of Impact technical accelerators, including engagement flows, delivery materials, and supporting technical automations.
- Organize and execute product research assignments with internal product partners to support the identification of new technical accelerators.
- Support the partnership with and enablement of global Technical Consultants who deliver technical accelerators to customers.
- Assist in the development and maintenance of a technical accelerator product roadmap to meet team objectives.
- Develop and maintain strong working relationships with Technical Accelerators at Scale (TAS) staff and other stakeholders.
**Requirements**
- 0-2 years of experience working with, implementing, or managing the Now Platform.
- Excellent project planning skills.
- Creative thinker with quick solution options.
- Strong written and verbal communication skills.
- Able to write content that prompts specific actions.
- Proficient in Microsoft Office products and collaboration tools.
- Keen attention to detail and ability to multitask.
- Experience working collaboratively and cross-functionally.
- Flexible, open to learning, and sharing thoughts on continuous improvement.
- Deadline-driven with a customer-centric attitude.
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