Technical Support Specialist
hace 1 mes
Job Summary
Bmns is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience in hardware and software support, with a strong focus on troubleshooting and problem-solving.
Key Responsibilities
- Provide technical support to customers through various communication channels.
- Assist with hardware and software testing, as well as product updates and training.
- Develop and maintain technical documentation, including user manuals and instructional guides.
- Collaborate with internal teams to resolve technical issues and improve overall customer experience.
Requirements
- Proven experience in technical support, with a strong background in hardware and software.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues.
- Familiarity with industry-standard tools and technologies.
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