Technical Support Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Bmns A tiempo completo

Job Summary

Bmns is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience in hardware and software support, with a strong focus on troubleshooting and problem-solving.

Key Responsibilities

  • Provide technical support to customers through various communication channels.
  • Assist with hardware and software testing, as well as product updates and training.
  • Develop and maintain technical documentation, including user manuals and instructional guides.
  • Collaborate with internal teams to resolve technical issues and improve overall customer experience.

Requirements

  • Proven experience in technical support, with a strong background in hardware and software.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Strong problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Familiarity with industry-standard tools and technologies.


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