Operational Excellence Team Lead

hace 19 horas


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Job Overview

Auxis is seeking a highly skilled Operational Excellence Team Lead to join our team. In this role, you will be responsible for providing guidance and coaching to the field operations team while conducting virtual operations excellence reviews in franchise stores.

Main Responsibilities

  • Drive constant operations excellence improvement during each virtual store visit
  • Maintain a thorough understanding of guest and operational needs & standards to guide Store Managers, Above Store Leader, and Franchisees
  • Infuse pride in the organizational values and mission during each virtual visit

Actionable Objectives

  1. Demonstrate the ability to drive continuous progressive improvement
  2. Follow OER visit protocol
  3. Accurately and objectively review brand systems and processes
  4. Verify and drive complete and timely execution of corporate and local marketing programs

Requirements

  • High school diploma or higher
  • Advanced Microsoft Office knowledge (MS Word, MS Excel, MS PowerPoint)
  • Time management, planning, and organizational skills are a must

About Auxis

Auxis is a world-class organization that values being part of a successful team. As an Operational Excellence Team Lead, you will have the opportunity to work independently with little supervision and make a significant impact on our operations.



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