Operational Excellence Manager
hace 2 días
About the Role
">We are seeking a highly skilled Operational Excellence Manager to join our team in Costa Rica. This is an exciting opportunity to drive process improvements, standardize processes, and eliminate defects within our metric reporting systems.
">Key Responsibilities:
">- ">
- Lead Lean Six Sigma Yellow/Green Belt projects for metrics improvement through DMAIC approach;">
- Act as a project manager for small and medium size projects by directing, supporting and coaching project(s) team members and stakeholders and reporting on the project progress and status;">
- Collaborate with payroll operations, payroll upstream teams and technology teams on joint initiatives and reports;">
- Work within various time constraints to meet critical business needs, deep dive large datasets to uncover trends and identify root causes for performance misses, while ensuring accuracy of data reported out;">
- Communicate with Stakeholders, in a manner that enables them to have a common understanding of the projects/metrics status, risks, and decision points of system or process changes;">
- Represent Global Payroll OE in local and global meetings/conference calls;">
A Day in the Life
">Pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current metric reporting systems. Meeting with stakeholders, paper writing, and providing six sigma trainings.
">About the Team
">The Global Payroll Operational Excellence team is a stable team in a huge growth area for Amazon. We are seeking a highly skilled and motivated individual to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current metric reporting systems.
">Requirements
">- ">
- 2-3 years of experience in managing and publishing dashboards;">
- Ability to handle confidential information appropriately;">
- Certified Lean Six Sigma Black Belt;">
- Advanced degree in Engineering, Statistics, Economics, MS or MBA;">
- Process, manufacturing, or engineering background with an ability to understand process workflow and throughput through the operation;">
- Knowledge of SQL, Power-Bi, Tableau and Python;">
- Demonstrated experience pulling and analyzing data to aid root cause identification and process improvement initiatives across the network.">
Preferred Skills and Qualifications
">This role requires a high level of technical expertise and excellent communication skills. The ideal candidate will have experience in process improvement, data analysis, and project management.
">Benefits
">Amazon offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. Additionally, this role offers opportunities for career growth and professional development.
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