Data Collections Expert

hace 14 horas


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

**Unlock Your Potential at Equifax**

We're where data meets possibility. If you're driven to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

As a Senior Data Collections Expert, you'll manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment or account disputes.

Process payments from customers and produce account status reports for management review.

**Key Responsibilities:**

  • Manage collection efforts for assigned portfolio of accounts
  • Conduct detailed research, queries, reconciliation and analysis required to resolve all nonpayment
  • Resolve dispute matters, review refunds and process account adjustments
  • Produce account status reports for management review
  • Develop solutions and implement action plans to resolve delinquencies in a timely and effective manner
  • Responsible for monitoring and maintaining assigned accounts, customer calls and small balance write-offs

**What We're Looking For:**

  • 3-5 years experience in the accounting department with at least 1 year in collections
  • 3-5 years Excel experience
  • English B2/C1

**What Sets You Apart:**

  • Salesforce - Oracle experienced
  • University student or graduate; preferably in business administration, finances, accounting, or related fields
  • Works well under pressure and is a good team player
  • Cares and watches over the group's objectives and results
  • Be a mentor to other collectors
  • Performs tasks according to established procedures with process improvement capability

**Why Choose Us:**

  • We offer comprehensive compensation and healthcare packages
  • On-site doctor and paramedics service 24/7
  • Life insurance and gym facilities
  • Collaborative workspaces and free transportation
  • Subsidized cafeteria and solidarity association
  • Organizational growth potential through our online learning platform with guided career tracks

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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