Financial Performance Analyst
hace 3 días
**About the Role**
We are seeking a highly skilled Financial Performance Analyst - Collections to join our team at Equifax. As a key member of our team, you will be responsible for analyzing delinquent customer issues and developing effective solutions to resolve them.
**Key Responsibilities:**
- Analyze customer data to identify trends and areas for improvement in collections
- Develop and implement action plans to reduce delinquency rates
- Provide excellent customer service regarding collections issues
- Prepare and analyze aging reports to inform business decisions
- Work collaboratively with cross-functional teams to achieve business objectives
**Requirements:**
- 1-2 years of customer service experience
- 1 year of experience with Excel or Google Sheets (70% passing score)
- English fluency (B2 level)
**What Sets You Apart:**
- Collections experience
- G-suite and Oracle knowledge
- Able to work with minimal supervision
- Process improvement capability
**Salary:** $65,000 - $85,000 per annum, depending on location and experience.
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