Americas Sales Operations Analyst

hace 1 semana


San José, San José, Costa Rica Intel A tiempo completo
About the Role

This Americas Customer Enterprise and Sales Enablement Sales Operations Analyst role requires close collaboration with the Business Unit and customer stakeholders in multiple locations globally. The Sales Operations Analyst will partner with the Business Unit team to enable and support Order to Cash transactions globally for current software offerings, new software support, and software warranty extensions.

Key Responsibilities:

  1. Support order to cash process, ensuring customer setup activities are effectively managed through product invoicing, product return coordination, product quoting, and support case resolution through Salesforce.
  2. Collaborate closely with customers, the BU, and cross-GTMO teams to ensure appropriate channels are followed and processes managed efficiently and effectively.
  3. Be the primary interface between customers operations and the BU, thinking global first to ensure Regional GTMO Operations impacts are recognized and managed.

Qualifications:

  • Minimum Qualifications:
    University Bachelor's degree.
    2+ years of experience in program or project management experience.
    1+ SAP working experience.
    Advanced working knowledge of Excel.
  • Preferred Qualifications:
    Bachelor's degree in Business, Supply Chain Operation or related field.

About Intel's Sales and Marketing Organization:

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business.

Benefits:

  • We offer a total compensation package that ranks among the best in the industry.
  • Competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation.

Working Model:

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.


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