Sales Operations Analyst
hace 4 semanas
This role is for a Sales Operations Analyst in the Americas region. The job will be based out of Costa Rica but will require close collaboration with the Business Unit and customer stakeholders in multiple locations globally.
The Sales Operations Analyst will partner closely with the Business Unit team to enable and support Order to Cash transactions globally for current software offerings, new software support, and software warranty extensions. The role will also involve defining long-term scalable solutions, models, and capabilities to grow the revenue channel.
The Sales Operations Analyst will support the order to cash process, ensuring customer setup activities are effectively managed through product invoicing, product return coordination, product quoting, and support case resolution through Salesforce. The role will also involve collaborating with customers, the BU, and cross-GTMO teams to ensure appropriate channels are followed and processes managed efficiently and effectively.
The Sales Operations Analyst will be the primary interface between customers' operations and the Business Unit, thinking globally to ensure Regional GTMO Operations impacts are recognized and managed. The role will also involve engaging as a primary input into a strategic taskforce that will work to define scalable business models and capabilities required to grow and support the Business Unit.
The ideal candidate will have excellent communication and collaboration skills, the ability to synthesize complex data into a clear actionable conclusion, and a 'can-do' approach and attitude. They will also have the ability to quickly digest problems and drive solutions across a dynamic stakeholder base, be innovative and self-directed, and flexible and able to embrace change in a challenging environment.
This will be an entry-level position.
Key Responsibilities:
- Partner with the Business Unit team to enable and support Order to Cash transactions globally
- Define long-term scalable solutions, models, and capabilities to grow the revenue channel
- Support the order to cash process and ensure customer setup activities are effectively managed
- Collaborate with customers, the BU, and cross-GTMO teams to ensure appropriate channels are followed and processes managed efficiently and effectively
- Engage as a primary input into a strategic taskforce to define scalable business models and capabilities
Requirements:
- University Bachelor's degree
- 2+ years related experience
- 1+ SAP working experience
- Advanced working knowledge of Excel
- Advanced English level
Preferred Qualifications:
- Bachelor's degree in Business or Supply Chain Operation
About Intel:
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel-based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise, and government, cloud services, and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production, and delivering efficiency tools, and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
Benefits:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.
Working Model:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances, the work model may change to accommodate business needs.
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