Americas Hospitality Analyst

hace 4 semanas


San José, San José, Costa Rica Pfizer A tiempo completo

Job Summary

The Americas Hospitality Analyst is responsible for supporting hotel and venue selection operations within the Americas. This role will have responsibility for booking hotels and venues for qualifying events; coordinating with Meeting Planning Agencies (MPAs) to ensure hotel and venue information is communicated; and responding to hotel and venue selection-related questions as needed.

This analyst will liaise directly with commercial colleagues for any hotel/venue-related business needs, and he/she will serve as the first point of contact in addressing any issues that arise related to the hotel/venue selection process.

Key Responsibilities

  • Execute day-to-day hotel and venue selection activities for the Americas, based on engagements assigned by (and under direct supervision of) Regional Hospitality Lead
  • Coordinate with commercial colleagues to ensure that all business needs and requirements related to hotel/venue selection are met
  • Ensure compliance with Pfizer policies and local laws related to hotel/venue selection
  • Ensure alignment with KPIs related to timelines for hotel and venue selection
  • Coordinate with MPAs to ensure all hotel and venue information has been communicated
  • Negotiate the best possible prices and concessions for Pfizer
  • Validate and clarify all supplier responses prior to presenting them for selection
  • Serve as first point of contact in resolving issues that arise related to the hotel/venue selection process; escalate any questions or challenges to the Regional Hospitality Lead on an as-needed basis

Requirements

  • Comprehensive knowledge and expertise in the technology landscape that supports MEET
  • Experience with accounting or compliance/audit transactions, preferably in a shared service with strong compliance controls
  • Ability to manage multiple stakeholders
  • Proficiency in PC skills (MS Excel, Word, PowerPoint) required
  • Good organizational skills to coordinate and manage multiple priorities
  • Strong technical skills in managing transactions within a system
  • Strong written and verbal communication skills enabling effective communication with all levels of management
  • Strong customer service skills and mindset
  • Understanding of compliance/financial controls
  • Strength with multitasking and ensuring accurate detail
  • Ability to work under pressure and to handle several projects at once
  • High level of self-motivation, energy, and flexibility
  • Understanding of MAPP Policy terms and healthcare compliance policies
  • Strong interpersonal and organizational skills
  • Must have strong negotiation skills
  • Strong supplier relationships

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