IT Support Specialist
hace 4 semanas
**Our Role in a Nutshell**:
At Dwellworks Costa Rica Ltd, we're seeking a skilled IT Support Specialist to join our team. As a Help Desk Associate, you'll be responsible for providing top-notch support to our users, ensuring they have a seamless experience with our systems.
**Key Responsibilities:**
Manage our help desk, providing support to users across various time zones. Serve as a subject matter expert for Office 365, Office Products, Ring Central, and Video Conferencing tools. Create troubleshooting guides to share knowledge with the team.
**Requirements:**
We're looking for a candidate with a Bachelor's degree or equivalent experience, along with 3+ years of related experience. You should have debugging or troubleshooting experience, proficiency in Windows and Mac operating systems, and knowledge of Office 365 and Office Suite.
**What We Offer:**
As a valued member of our team, you'll enjoy a competitive salary in US Dollars, 5 additional days of vacation per year, private medical and dental benefits, and a casual work environment. We promote a relaxed atmosphere where associates can grow and thrive.
**Learn More:**
Visit our website to discover more about our company culture and values.
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