Sales Process Coordinator
hace 4 semanas
Syniverse is a world-leading company that connects the world through innovative technology. We're seeking a highly skilled Sales Process Administrator to join our team and drive deals through our automated Opportunity-to-Cash system.
Key Responsibilities- Reduce cycle time of deals from opportunity to execution
- Generate reports and monitor deals in the system, notifying stakeholders to avoid or resolve delays
- Complete administrative tasks in the system, such as termination requests and generating new billing IDs
- Provide proactive support, guidance, and effective communication to the sales team to drive deal closure
- Assist and troubleshoot to resolve open issues for the sales team, including pre-sales through post-sales activities, associated with the automated Opportunity-to-Cash system
- Be the point of contact for internal deal resolution on behalf of the sales organization
- Gather sales and cross-functional feedback to assist in continuous improvement and enhancement of business processes to drive efficiency across the sales team
- Help train and educate the Sales team on processes and constructs
- Evolving and improving Deal Desk business practices (including tools, templates, and processes) to increase efficiency of Sales and the Deal Desk
- Bachelor's Degree or equivalent work experience
- Sales or Sales Support experience preferred
- Experience with desired
- Strong verbal and written communication skills
- Ability to manage multiple priorities based on changing business needs
- Ability to work in a team-based, fast-paced environment
- Analytical, problem-solving, and organizational skills to interpret a situation and move towards solution recommendation
- Ability to maintain a customer-centric attitude and work well in a collaborative, fast-paced environment
Syniverse is a global company that values diversity, equity, and inclusion among its employees. We believe in fostering an inclusive, collaborative, and transparent organizational culture. Join us as we write a new chapter and come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work, and a leadership team committed to our values.
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