Product Readiness Coordinator

hace 1 mes


San José, San José, Costa Rica Smartsheet A tiempo completo
Job Description

We are seeking a highly skilled Product Readiness Coordinator to join our team at Smartsheet. As a key member of our Customer Excellence organization, you will play a crucial role in planning, executing, and preparing for new product releases.

About the Role

This is an excellent opportunity to leverage your experience in maintaining business programs, data analysis, and project management principles to drive process excellence. You will work closely with cross-functional teams to maintain visibility into key business metrics, support leadership communications, and ensure seamless execution of processes.

Key Responsibilities
  • Maintain existing processes and business programs related to Product Readiness and feedback loops.
  • Execute documentation of processes and support iteration as processes evolve and business needs change.
  • Collaborate with supporting teams to maintain change implementation cadences for processes and support business change requests.
  • Serve as a single point of contact for business management processes, including meeting minutes, content, and leadership communications.
  • Prioritize and manage multiple tasks and projects simultaneously while ensuring timely delivery of results.
Requirements

To be successful in this role, you should have:

  • 2+ years of experience maintaining business programs that include changes to processes, people, and technology.
  • 2+ years of experience working with data sets and analyzing insights to inform business decisions.
  • Familiarity with project management principles and methodologies, preferably Agile or Scrum.
  • A strong command of the English language, both written and spoken (B2 level and above).
Preferred Qualifications
  • Experience working with the Smartsheet platform.
  • Bachelor's degree in Business Administration, Computer Science, or a related field.
  • Entrepreneurial mindset and ability to adapt to ambiguity.
What We Offer

In addition to a competitive salary and benefits package, we offer:

  • An estimated salary range of $80,000 - $110,000 per year, based on location and experience.
  • A comprehensive health insurance plan, including medical, dental, and vision coverage.
  • A monthly stipend to support your work and productivity.
  • 12 days paid vacation, flexible time off, and 20 weeks fully paid maternity leave.
  • 12 weeks fully paid paternity/adoption leave, personal paid volunteer day, and opportunities for professional growth and development.


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