Product Development Coordinator

hace 1 mes


San José, San José, Costa Rica Tcs Expeditions A tiempo completo

As a member of the Tcs Expeditions team, you will play a key role in supporting the product development process. This includes coordinating with the product team, managing hotel suites, data entry, and creating detailed spreadsheets.

Key Responsibilities:

  • Request rates for hotel suite upgrades from our worldwide vendors.
  • Prepare detailed internal spreadsheets presenting the data and proof related marketing materials.
  • Create detailed room allotment spreadsheets and trip support materials for Guest Services and Sales.
  • Conduct research using the web or company databases and materials to organize and present findings to staff.
  • Support Product Development and Marketing efforts through gathering materials, reporting, and editing.
  • Support department administrative and accounting tasks including wiring, invoicing, and credit card management.
  • Support special projects as they relate to Product Development, Marketing, or Operations.
  • Set up meetings both internally and with outside vendors; organize department events.
  • Manage the data entry of Trips in Salesforce and Softrip.
  • Support company Health and safety initiatives including risk assessments of trip destinations and execution of applicable responsibilities as outlined in the company Safety Management System (SMS).

Requirements:

  • 2+ years of administrative support, clerical, or general office experience.
  • Demonstrated ability to build successful working relationships with colleagues and vendors.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Excellent written and verbal communication skills.
  • High level of accuracy and attention to detail.
  • Strong organizational skills.
  • Ability to multi-task and prioritize.
  • Database experience preferred (e.g. Salesforce).
  • Tech savvy; Smartsheet and AXUS or other relevant software experience a plus.
  • Ability to work cross-collaboratively in cross-functional teams.
  • Flexible and works well under pressure.
  • Positive can-do attitude.
  • General knowledge of world geography and interest in luxury travel is a plus.

Additional Information:

  • Travel may be required, but is not a requirement.
  • Competitive salary, health benefits, and paid time off are offered.

Physical and Environmental Requirements:

  • Ability to work in a confined office space at a computer station and monitor for much of the day.
  • Ability to talk, see, hear, and use hands/fingers to operate a computer and telephone keyboard.
  • Ability to lift up to 20 lbs.
  • Low to moderate noise (i.e. business office with computers, phones, printers, and light foot traffic).


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