Product Development Coordinator
hace 1 mes
As a member of the Tcs Expeditions team, you will play a key role in supporting the product development process. This includes coordinating with the product team, managing hotel suites, data entry, and creating detailed spreadsheets.
Key Responsibilities:
- Request rates for hotel suite upgrades from our worldwide vendors.
- Prepare detailed internal spreadsheets presenting the data and proof related marketing materials.
- Create detailed room allotment spreadsheets and trip support materials for Guest Services and Sales.
- Conduct research using the web or company databases and materials to organize and present findings to staff.
- Support Product Development and Marketing efforts through gathering materials, reporting, and editing.
- Support department administrative and accounting tasks including wiring, invoicing, and credit card management.
- Support special projects as they relate to Product Development, Marketing, or Operations.
- Set up meetings both internally and with outside vendors; organize department events.
- Manage the data entry of Trips in Salesforce and Softrip.
- Support company Health and safety initiatives including risk assessments of trip destinations and execution of applicable responsibilities as outlined in the company Safety Management System (SMS).
Requirements:
- 2+ years of administrative support, clerical, or general office experience.
- Demonstrated ability to build successful working relationships with colleagues and vendors.
- Proficient in Microsoft Word, Excel, and Outlook.
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail.
- Strong organizational skills.
- Ability to multi-task and prioritize.
- Database experience preferred (e.g. Salesforce).
- Tech savvy; Smartsheet and AXUS or other relevant software experience a plus.
- Ability to work cross-collaboratively in cross-functional teams.
- Flexible and works well under pressure.
- Positive can-do attitude.
- General knowledge of world geography and interest in luxury travel is a plus.
Additional Information:
- Travel may be required, but is not a requirement.
- Competitive salary, health benefits, and paid time off are offered.
Physical and Environmental Requirements:
- Ability to work in a confined office space at a computer station and monitor for much of the day.
- Ability to talk, see, hear, and use hands/fingers to operate a computer and telephone keyboard.
- Ability to lift up to 20 lbs.
- Low to moderate noise (i.e. business office with computers, phones, printers, and light foot traffic).
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