Partner Operations Specialist

hace 6 horas


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

At Sgf Global, we're seeking a highly skilled Partner Operations Specialist to join our team.

Key Responsibilities:

  • Collaborate with internal teams to track Cross Cloud Managed Services partner badge achievement and update necessary systems accordingly.
  • Create, review, and send out partner rebate statements in a timely manner.
  • Process intentions and claims from the Services Led incentive programs based on program terms and conditions.
  • Support data cleansing activities and maintain data integrity in VMware's systems.
  • Work cross-functionally with Business Operations, Finance, Revenue, and our 3rd party vendor Workspan.
  • Provide regular program and periodic status updates, participate in operational status meetings, and demonstrate a strong understanding of Partner rebate and Incentive programs.
  • Maintain quality service by adhering to all process guidelines.
  • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to optimize processes, and assisting with special projects as needed.

Requirements:

  • 2+ years of industry experience in Channel/Partner Operations or Other Sales Operations.
  • Exceptional verbal and written communication skills, organizational abilities, and proven attention to detail.
  • Possession of passion for competition and ability to maintain personable working relationships with all internal and external customers.
  • Ability to initiate process improvement plans and drive change.
  • Demonstrated ability to work effectively with cross-departmental teams.
  • Strong work ethic and sense of responsibility.
  • A self-starter, able to manage multiple tasks at once and work with minimal direction.
  • Must be highly motivated and flexible in order to work effectively in a fast-paced environment.

Preferred Skills:

  • Intermediate Excel skills.
  • Ability to learn systems quickly with little to no guidance.
  • Strong Reporting skills.
  • Detail oriented.


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