Business Operations Specialist for Global Sales

hace 1 día


San Francisco, Heredia, Costa Rica Aligntech A tiempo completo
About Align Technology

Align Technology is a pioneering medical device company revolutionizing the orthodontic industry with innovative technology and treatment options. Our global team of talented employees develops cutting-edge solutions to help dental professionals worldwide achieve exceptional results.

With a strong commitment to transforming smiles and changing lives, we are driven by a passion for delivering excellence in every aspect of our business.

Role Overview

The Business Operations Specialist for Global Sales will play a critical role in supporting the sales teams operational requirements and programs. This position will collaborate with sales and commercial leadership, as well as the manager of sales operations specific to North America contract strategy.

This specialist will be responsible for managing one of our sales ops channels, handling requests related to account and order ownership, territory alignments, and identifying insight issues, reporting, and follow-up until resolution.

Duties and Responsibilities
  1. Main Focal Point for Offshore Support Team
  2. Identify and Resolve Account and Order Ownership Issues
  3. Maintain Integrity of Existing Accounts, Contacts, Programs, and Affiliation Programs
  4. Promote Efficient Use of Insight System among Sales Representatives
  5. Partner with Sales Representatives to Streamline Operational Processes
  6. Candidate Other Project Work as Assigned
Requirements and Qualifications
  • Bachelor's Degree Required
  • Less than One Year of Directly Related Experience
  • Ability to Work Independently in a Fast-Paced Environment
  • Excellent Communication Skills, Attention to Detail, and Ability to Meet Goals Under Pressure
  • Proficiency in English (B2+ or Above)
  • Advanced Proficiency in MS Excel and PowerPoint
  • SQL Skills Preferred
About You

We are seeking a highly motivated and detail-oriented individual who thrives in a dynamic environment. If you possess excellent communication skills, a passion for delivering results, and a drive to succeed, we encourage you to apply.



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