Strategic Customer Advocate

hace 6 días


San José, San José, Costa Rica Tek Experts A tiempo completo
Overview

Tek Experts, a leading global provider of technical support and professional services, seeks a results-driven Digital Customer Success Manager to be the voice of the customer. This role is responsible for delivering an excellent post-sales experience by building trust, focusing on value, and enabling alignment across the organization.

The successful candidate will serve as a trusted advisor to multiple accounts, guaranteeing their satisfaction and coordinating onboarding, adoption, retention, expansion, and advocacy efforts. They will work with key stakeholders to gain visibility with decision-makers and drive strategic partnerships, representing the face of the company.

This is a unique opportunity to work with the biggest and best names in technology, helping redefine an industry and making technology support a highly strategic, value-creation engine for today's digitally transformed enterprise.



  • San José, San José, Costa Rica Hr Strategic Solutions A tiempo completo

    Role Overview:At Hr Strategic Solutions, we're committed to delivering exceptional customer experiences. As a Customer Experience Advocate, you'll play a vital role in ensuring our clients achieve their goals and maintain a strong relationship with us.About the Job:Assist clients with account-related inquiries, troubleshooting, and issue resolution,...


  • San José, San José, Costa Rica Fragrancex A tiempo completo

    Fragrancex is seeking a highly skilled and motivated Customer Advocate to join our team. As a Customer Advocate, you will be the primary point of contact for our customers, providing them with exceptional support and ensuring that their needs are met.We are looking for an individual who is passionate about delivering outstanding customer experiences and has...


  • San José, San José, Costa Rica Webhelp A tiempo completo

    Job Overview:We are seeking a motivated CUSTOMER SUCCESS ADVOCATE to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients to drive sales growth and improve customer satisfaction.Key Responsibilities:Develop and execute sales strategies to drive revenue growth and meet or exceed sales targetsBuild...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    We're on a mission to empower every person and organization on the planet to achieve more, and we need your help. As a Premier Customer Advocate, you'll play a critical role in building and maintaining strong relationships with our most valued customers. Your expertise will ensure seamless communication and collaboration across teams to resolve complex...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...


  • San José, San José, Costa Rica Stage 4 Solutions Inc A tiempo completo

    Detailed Job DescriptionIn this role, you will serve as the primary point of contact for customers, providing technical guidance, troubleshooting issues, and coordinating projects. You will work closely with our Support team to ensure timely resolution of technical issues, while also collaborating with our account team to drive customer adoption and...


  • San José, San José, Costa Rica Intel A tiempo completo

    Job OverviewThe Customer Experience Advocate role at Intel requires a dedicated individual to provide top-notch support to our global customers. As a key member of our team, you will work closely with contact centers to deliver exceptional customer experiences and drive enhancements to improve User Experience (UX).About the RoleThis is an exciting...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying business...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    This is an Individual Contributor role.As a Sr. Strategic Account Manager, you'll work directly with sellers to provide guidance, support, and insights to drive growth across their Amazon businesses.On a day-to-day basis, this looks like building and executing strategic joint business plans; exploring innovative ways to identify and execute new selection,...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    ***NOT A PEOPLE MANAGER, THIS IS AN INDIVIDUAL CONTRIBUTOR ROLE*** The Strategic Account Services (SAS) organization is seeking a Customer Success Manager for our Time Bound Account Management team (TBAM) to shape the future of the program.The Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store,...


  • San José, San José, Costa Rica Dlt Solutions A tiempo completo

    About the Role:This Business Development Associate position offers a unique opportunity to drive business growth through strategic partnerships and innovative sales techniques. If you're passionate about building strong relationships and pushing boundaries, this could be the perfect fit for you.Responsibilities:Develop and maintain customer relationships to...


  • San José, San José, Costa Rica Appvance A tiempo completo

    Job SummaryWe are looking for a talented Appvance Technical Advocate to join our team. In this role, you will be responsible for providing technical expertise, supporting customers, and driving customer success.Key Responsibilities:Provide technical support to customers, addressing their questions and concerns in a timely mannerCollaborate with internal...


  • San José, San José, Costa Rica Zscaler A tiempo completo

    **About Us**Zscaler is a SaaS company operating in a high growth market that leverages the Annual Recurring Revenue (ARR) model to fuel its growth. Our vision is to enable our customers to achieve success by providing them with the best technology and products for the cloud-first world.As a Cloud Security Advocate, you will be responsible for driving...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Fluent English and Spanish written and verbal skills- 6+ years of experience in roles such as Account Management, Sales, Consulting, Retail Buyer, In-stock planner, Finance/Analyst roles, Marketing/Merchandising roles, Program or Project Management roles- Experience building relationships with external stakeholders, identifying business opportunities for...


  • San José, San José, Costa Rica Hashicorp A tiempo completo

    About the RoleThe Associate Customer Success Manager is a critical player in driving long-term customer success and demonstrating the value of HashiCorp's products to our customers. This role involves understanding customer goals and outcomes, developing strong rapport with user personas, and executing customer success journey milestones via prescribed...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    Your Skills and QualificationsAs a highly skilled and experienced professional, you'll bring a deep understanding of cybersecurity technologies and solutions to this role. Your expertise will help you navigate complex customer situations and develop effective solutions.Key ResponsibilitiesServe as the central point of contact for Support delivery and Case...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    As a Technical Support Engineer at Microsoft, you will be part of the Customer Service & Support (CSS) organization, which builds trust and confidence for every person and organization through delivering a seamless support experience. The CSS team is responsible for helping customers and partners resolve their issues quickly, preventing future problems from...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    About UsMicrosoft is a leader in the technology industry, and our Customer Experience & Success (CE&S) organization plays a critical role in delivering exceptional customer experiences. Our team within CE&S builds trust and confidence for every person and organization through delivering a seamless support experience.We are looking for a highly skilled...


  • San José, San José, Costa Rica Bma Group A tiempo completo

    Job OverviewThe Customer Success Specialist will serve as the primary point of contact for customers, providing exceptional support and driving high adoption levels of our products and services.ResponsibilitiesReview CRM cases and provide timely follow-ups to ensure customer satisfactionEngage with customers to monitor product adoption and consumption...