Senior Customer Advocate
hace 1 día
Detailed Job Description
In this role, you will serve as the primary point of contact for customers, providing technical guidance, troubleshooting issues, and coordinating projects. You will work closely with our Support team to ensure timely resolution of technical issues, while also collaborating with our account team to drive customer adoption and growth.
About Your Experience
- 5+ years of experience as Technical Account Manager for enterprise SaaS, storage or networking solutions
- Proven track record of delivering customer success and driving revenue growth
Your Key Strengths
- Excellent communication and interpersonal skills
- Ability to establish strong relationships with customers and stakeholders
- Strategic thinking with a customer-centric approach
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