Chief Workforce Operations Manager

hace 1 mes


San José, San José, Costa Rica Amazon Web Services Costa Rica Sociedad De Responsabilidad Limitada - K56 A tiempo completo
Job Title

Sr. Workforce Scheduler

About the Role

This is a challenging and rewarding role for a Sr. Workforce Scheduler to join our team at Amazon Web Services Costa Rica Sociedad De Responsabilidad Limitada - K56.

We are looking for an experienced professional to create staff schedules, track attendance, and maintain compliance with workplace laws and regulations.

The ideal candidate will have 5+ years of program or project management experience, 3+ years of cross-functional team work, and 3+ years of process improvement initiatives using data and metrics.

Key Responsibilities:

  • Create staff schedules based on business needs and forecasts.
  • Track attendance and absences, making sure to provide accurate information to payroll and HR systems.
  • Maintain compliance with regulations and agreements, ensuring that we meet all necessary standards.

Requirements:

  • 5+ years of program or project management experience.
  • 3+ years of cross-functional team work.
  • 3+ years of process improvement initiatives using data and metrics.
  • Bachelor's degree in Business Administration, Operations Management, Data Science or related field.
  • Intermediate Excel skills (pivot tables, charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas).

What We Offer:

  • A competitive salary of $120,000 per year.
  • The opportunity to work with a dynamic team in a fast-paced environment.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Work Environment: San Jose, H, CRI.



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