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Technical Support Associate
hace 7 días
WNS Global Services is committed to delivering exceptional customer experiences that drive business value for our clients. We believe in fostering a culture of collaboration, respect, and continuous learning, which enables us to stay ahead of the curve in an ever-evolving industry.
Our team is comprised of professionals who share our vision of empowering clients to outperform through service excellence. With a strong presence in multiple countries across North America, South America, and Europe, we are well-positioned to serve clients across various industries, including Retail and Consumer Packaged Goods, and Insurance.
We are seeking a highly skilled Customer Support Specialist to join our team. Key responsibilities will include answering and processing inbound calls, making outbound calls in connection with problem resolution, and managing the lifecycle of incidents. The ideal candidate will possess excellent communication and technical skills, as well as fluency in Portuguese, Spanish, and English.
