Erc Associate

Job SummaryThe ERC Trainer is responsible for performance and capability development of ERC Associates. Key responsibilities include facilitating learning in the classroom, effectively managing classroom environments, maintaining a high level of professionalism, and preparing and coordinating training events.

Fluency in Spanish & English.- HR experience or 2+ years of Amazon experience- Computer literacy (Excel, Work, PowerPoint, Outlook).- Ability to work in international teams where team members are in different locations and belong to different cultures.- Excellent verbal and written communication skills- Must be complying with quality and productivity...

Bachelor's degree or 3+ years Amazon experience, or 5+ years equivalent work experience- 3+ years as manager in contact center experience in a corporate environment or similar frontline operation- 3+ years HR experience (HR Specialist preferred)- Proficient in English, both verbal and writtenJob summaryJoin Amazon's HR team and help make a difference for all...

Sandoz is a global leader in generic and biosimilar medicines, dedicated to helping pioneer access to medicines for people around the world. Our mission is to make a meaningful difference in the lives of patients by delivering high-quality, affordable medicines that meet their needs.We are seeking a highly motivated and organized Compliance Associate to join...

About the RoleThis is an exciting opportunity to join our HR team at Amzn Support Srvcs Costa Rica as an Employee Resource Center Associate. In this role, you will play a vital part in supporting Amazon's employees across the EMEA region by providing top-notch customer service and resolving HR-related queries.Key ResponsibilitiesDeliver exceptional customer...

1996In this year Sandoz initiated the world's first biosimilar development program.Over 20 years of experience in biosimilar development have equipped us with extensive knowledge and world-class expertise and capabilities in the development, manufacturing and commercialization of biosimilar medicines to the healthcare community and patients worldwide.This...

About Amzn Support Srvcs Costa RicaWe are a dynamic team that supports Amazon's employees across various countries in the EMEA region.Job SummaryThis role focuses on delivering exceptional customer service to internal customers through the Employee Resource Center (ERC). As an ERC Associate, you will be the front face of our service, answering HR, payroll,...

About Amzn Support Srvcs Costa Rica">At Amzn Support Srvcs Costa Rica, we strive to provide exceptional support to our employees across the globe. Our team is dedicated to delivering world-class service while maintaining a fast-paced and rapidly changing environment.">Job Overview">We are seeking an HR Representative to join our Employee Resource Center...

Customer service industry experience (at least 6 months). - Microsoft Office Proficiency (Word, Excel, Outlook). - Experience dealing with customers and use of empathy skills - Fluent communication and writing skills in English (85%). - Schedule flexibility (as we support a 24x7 operations). - Ability to manage confidential and sensitive employee information...

Must have 3+ years of training experience - For internals must be Level 3 or Level 4 - Be in good standing, no Disciplinary Actions. - Ability to interact and build rapport with employees of all levels - Experience communicating and presenting information to groups in a way that is understandable and easy to follow. - Proficiency with Microsoft Office tools...

Must have 3+ years of training experience - For internals must be Level 3 or Level 4 - Be in good standing, no Disciplinary Actions. - Ability to interact and build rapport with employees of all levels - Experience communicating and presenting information to groups in a way that is understandable and easy to follow. - Proficiency with Microsoft Office tools...

1+ years of related contact center management experience - 2+ years or more people management experience - Bachelor's degree or advanced college education - Experience working in a contact center environment - Experience conducting interviews and making effective hiring decisions - Demonstrated customer service and communication skills, both verbal and in...

Fluency in Spanish & English. - HR experience or 2+ years of Amazon experience - Computer literacy (Excel, Work, PowerPoint, Outlook). - Ability to work in international teams where team members are in different locations and belong to different cultures. - Excellent verbal and written communication skills - Must be complying with quality and productivity...

2+ years of ERC Amazon experience - Currently in an L4 position - Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management). - Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or...

3+ year as HR Generalist or Contact Center in a corporate environment - Proven ability to manage customer contacts in a fast-paced environment - Schedule flexibility, including weekends (shifts may vary from 6:00 a.m. to 10:00 p.m.) - Track record of exceeding operations KPI, such as Quality Assurance (QA) - Superior attention to detail. - Strong research...

Italian and English native or C1 proficiency - 2+ years of experience of managing a team and/or equivalent Amazon Employee Services experience. - Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management). - Bachelor's degree or advanced college education in a related field...

2+ years of experience of managing a team and/or equivalent Amazon Employee Services experience. - Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management). - Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration,...

Fluency in Spanish & English. - HR experience or 2+ years of customer service experience - Computer literacy (Excel, Work, PowerPoint, Outlook). - Ability to work in international teams where team members are in different locations and belong to different cultures. - Excellent verbal and written communication skills - Must be complying with quality and...

Bachelor’s degree or equivalent experience - 5+ years as manager of managers, directly leading large-scale customer-facing operations - 5+ years HR experience - Lean Six Sigma certification or verifiable training, or equivalent Job summary Are you an experienced Operations Manager looking to have a global influence at Amazon? The Corporate Support Service...

Bachelor’s degree or equivalent experience - 5+ years as manager of managers, directly leading large-scale customer-facing operations - 5+ years HR experience - Lean Six Sigma certification or verifiable training, or equivalent Job summary Are you an experienced Operations Manager looking to have a global influence at Amazon? The Corporate Support Service...