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hace 2 semanas
This is an exciting opportunity to join our HR team at Amzn Support Srvcs Costa Rica as an Employee Resource Center Associate. In this role, you will play a vital part in supporting Amazon's employees across the EMEA region by providing top-notch customer service and resolving HR-related queries.
Key Responsibilities- Deliver exceptional customer service to internal customers via the Employee Resource Center (ERC)
- Collaborate with HR Business Partners, Benefits, Stock, Payroll, Talent Management, and Operations to provide a seamless employee experience
- Maintain accurate records and documents related to employee queries and resolutions
- Fluent in English and Spanish languages
- Proven track record in customer service or HR
- Proficient in computer software, including Excel, Work, PowerPoint, Outlook, and PeopleSoft
- Strong communication, prioritization, and analytical skills
- PHR certification and experience working in diverse cultural environments
