Erc Associate A

Customer service industry experience (at least 6 months).- Microsoft Office Proficiency (Word, Excel, Outlook).- Experience dealing with customers and use of empathy skills- Fluent communication and writing skills in English (85%).- Schedule flexibility (as we support a 24x7 operations).- Ability to manage confidential and sensitive employee information and...

1+ years of related contact center management experience- 2+ years or more people management experience- Bachelor's degree or advanced college education- Experience working in a contact center environment- Experience conducting interviews and making effective hiring decisions- Demonstrated customer service and communication skills, both verbal and in...

Job OverviewWe are seeking a highly skilled ERC Team Manager to join our team at Amzn Support Srvcs Costa Rica. As an ERC Team Manager, you will be responsible for leading and developing a team of 15-25 associates, responsible for the overall direction, performance management, coordination and evaluation of the team.The ideal candidate will have 3-5 years of...

Bachelor's degree or 3+ years Amazon experience, or 5+ years equivalent work experience- 3+ years as manager in contact center experience in a corporate environment or similar frontline operation- 3+ years HR experience (HR Specialist preferred)- Proficient in English, both verbal and writtenJob summaryJoin Amazon's HR team and help make a difference for all...

2+ years of ERC Amazon experience- Currently in an L4 position- Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management).- Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or...

Job SummaryWe are currently seeking an ERC Team Manager to join our team at Amazon. This role is ideal for individuals who are driven to improve processes, motivate and lead a team of high-performing associates and specialists, while analyzing complex issues and implementing solutions.About the RoleThe ERC Team Manager will set the vision, direction, and...

Job SummaryAn ERC Team Manager is sought to join Amazon's HR team, responsible for driving process improvement and motivating a team of associates. The successful candidate will have a relentless desire to analyze systemic issues and implement solutions to challenging problems.About the RoleThis role sets the vision, direction, and culture of their teams by...

2+ years of experience of managing a team and/or equivalent Amazon Employee Services experience.- Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management).- Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration,...

Italian and English native or C1 proficiency- 2+ years of experience of managing a team and/or equivalent Amazon Employee Services experience.- Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management).- Bachelor's degree or advanced college education in a related field...

About the RoleAs a ERC Team Lead - Leave Disability Accommodation with Amzn Support Srvcs Costa Rica, you will play a critical role in driving customer satisfaction and delivering exceptional results. Your primary responsibility will be to lead a high-performing team of Support Associates who specialize in handling leave, disability, and...

About the JobAmzn Support Srvcs Costa Rica is seeking a highly experienced ERC Team Manager to join our team. The successful candidate will have a strong background in project management, customer service, and human resources, with 3-5 years of related experience.The ERC Team Manager will be responsible for leading and developing a team of 15-25 associates,...

Job DescriptionWe are currently looking for an ERC Team Manager to join our team at Amzn Support Srvcs Costa Rica.The ERC Team Manager will be responsible for leading and developing a team of 15-25 associates, responsible for the overall direction, performance management, coordination and evaluation of the team.The ideal candidate will have a strong...

Fluency in Spanish & English.- HR experience or 2+ years of customer service experience- Computer literacy (Excel, Work, PowerPoint, Outlook).- Ability to work in international teams where team members are in different locations and belong to different cultures.- Excellent verbal and written communication skills- Must be complying with quality and...

1996In this year Sandoz initiated the world's first biosimilar development program.Over 20 years of experience in biosimilar development have equipped us with extensive knowledge and world-class expertise and capabilities in the development, manufacturing and commercialization of biosimilar medicines to the healthcare community and patients worldwide.This...

Customer service industry experience (at least 6 months). - Microsoft Office Proficiency (Word, Excel, Outlook). - Experience dealing with customers and use of empathy skills - Fluent communication and writing skills in English (85%). - Schedule flexibility (as we support a 24x7 operations). - Ability to manage confidential and sensitive employee information...

Customer service industry experience (at least 6 months).- Microsoft Office Proficiency (Word, Excel, Outlook).- Experience dealing with customers and use of empathy skills- Fluent communication and writing skills in English (85%).- Schedule flexibility (as we support a 24x7 operations).- Ability to manage confidential and sensitive employee information and...

Must have 3+ years of training experience- For internals must be Level 3 or Level 4- Be in good standing, no Disciplinary Actions.- Ability to interact and build rapport with employees of all levels- Experience communicating and presenting information to groups in a way that is understandable and easy to follow.- Proficiency with Microsoft Office tools such...

Fluency in Spanish & English. - HR experience or 2+ years of Amazon experience - Computer literacy (Excel, Work, PowerPoint, Outlook). - Ability to work in international teams where team members are in different locations and belong to different cultures. - Excellent verbal and written communication skills - Must be complying with quality and productivity...

1+ years of related contact center management experience- 2+ years or more people management experience- Bachelor's degree or advanced college education- Experience working in a contact center environment- Experience conducting interviews and making effective hiring decisions- Demonstrated customer service and communication skills, both verbal and in...

Fluency in Spanish & English.- HR experience or 2+ years of Amazon experience- Computer literacy (Excel, Work, PowerPoint, Outlook).- Ability to work in international teams where team members are in different locations and belong to different cultures.- Excellent verbal and written communication skills- Must be complying with quality and productivity...

Bachelor's degree or 3+ years Amazon experience, or 5+ years equivalent work experience- 3+ years as manager in contact center experience in a corporate environment or similar frontline operation- 3+ years HR experience (HR Specialist preferred)- Proficient in English, both verbal and writtenJob summaryJoin Amazon's HR team and help make a difference for all...

2+ years of ERC Amazon experience - Currently in an L4 position - Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management). - Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or...

3+ year as HR Generalist or Contact Center in a corporate environment- Proven ability to manage customer contacts in a fast-paced environment- Schedule flexibility, including weekends (shifts may vary from 6:00 a.m. to 10:00 p.m.)- Track record of exceeding operations KPI, such as Quality Assurance (QA)- Superior attention to detail.- Strong research and...

2+ years of experience of managing a team and/or equivalent Amazon Employee Services experience.- Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management).- Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration,...

Italian and English native or C1 proficiency- 2+ years of experience of managing a team and/or equivalent Amazon Employee Services experience.- Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management).- Bachelor's degree or advanced college education in a related field...

Fluency in Spanish & English. - HR experience or 2+ years of customer service experience - Computer literacy (Excel, Work, PowerPoint, Outlook). - Ability to work in international teams where team members are in different locations and belong to different cultures. - Excellent verbal and written communication skills - Must be complying with quality and...

1996!In this year Sandoz initiated the world's first biosimilar development program.Over 20 years of experience in biosimilar development have equipped us with extensive knowledge and world-class expertise and capabilities in the development, manufacturing and commercialization of biosimilar medicines to the healthcare community and patients worldwide.This...

The Senior Associate Sourcing Coordinator role is a member of a client sourcing service delivery team, supporting WNS Denali's client with a wide range of activities within the source to pay procurement life cycle.The Senior Associate Sourcing Coordinator will work with the Client Category/Sourcing Managers side by side and perform project activities as...

Bachelor's degree or equivalent experience- 5+ years as manager of managers, directly leading large-scale customer-facing operations- 5+ years HR experience- Lean Six Sigma certification or verifiable training, or equivalentJob summaryAre you an experienced Operations Manager looking to have a global influence at Amazon?The Corporate Support Service Leader...