Erc Team Manager

2 years experience managing a team- 2 years experience in a quality or coaching position that focused on auditing the work of employees and providing feedback- Experiencing working in a leadership, quality or training position in a contact center environment or similar operational environment- Bachelor's degree or equivalent experienceJob summaryJoin...

Bachelor's degree or 3+ years Amazon experience, or 5+ years equivalent work experience- 3+ years as manager in contact center experience in a corporate environment or similar frontline operation- 3+ years HR experience (HR Specialist preferred)- Proficient in English, both verbal and writtenJob summaryJoin Amazon's HR team and help make a difference for all...

About the RoleAs an Employee Resource Center (ERC) Manager at Amzn Support Srvcs Costa Rica, you will play a pivotal role in shaping the vision, direction, and culture of your team. Your primary responsibility will be to manage team performance expectations and goals, ensuring employee satisfaction by identifying broader issues and implementing solutions to...

Italian and English native or C1 proficiency- 2+ years of experience of managing a team and/or equivalent Amazon Employee Services experience.- Proven experience towards driving team performance (meeting key performance indicator metrics, coaching associates and performance management).- Bachelor's degree or advanced college education in a related field...

Customer service industry experience (at least 6 months).- Microsoft Office Proficiency (Word, Excel, Outlook).- Experience dealing with customers and use of empathy skills- Fluent communication and writing skills in English (85%).- Schedule flexibility (as we support a 24x7 operations).- Ability to manage confidential and sensitive employee information and...

2+ years of experience working in Benefits and/or Human Resources role (preferably in a contact center or share service environment)- 2+ years of experience in Benefits or Medical industry- Bachelor's Degree in a related field (Human Resources, Business Administration, Psychology or alike) or 2+ years of HR/benefits related experience- Experience working...

A completed Bachelor’s Degree from an accredited university. - Proven ability to manage customer contacts in a fast-paced environment. - At least +2 years at Amazon or 5 year of equivalent work experience. - Superior attention to detail. - Exemplify high judgement. - Strong research and Root-Cause Analysis. - Demonstrated ability to independently...

4+ years of WFM/Business Intelligence experience or equivalent- 3+ years of experience in customer support operations- Experience in developing reports and dashboards using OBIEE, SQL, QuickSight or other reporting platforms- Bachelor's degree or significant college course work, or preferably in Engineering, Business Administration, Mathematics, Science or...

Bachelor's degree or 2+ years equivalent experience- 2+ years contact center and/or contact operations experience in a corporate environment, or equivalent experience.May be substituted for 2+ years HR experience.- Bi-lingual in Spanish and EnglishJob summaryJoin Amazon's HR Employee Resource Center (ERC) team and help make a difference for all Amazonians!We...

Fluency in Spanish & English.- HR experience or 2+ years of Amazon experience- Computer literacy (Excel, Work, PowerPoint, Outlook).- Ability to work in international teams where team members are in different locations and belong to different cultures.- Excellent verbal and written communication skills- Must be complying with quality and productivity...

**Company Overview**Amazon's HR Employee Resource Center (ERC) team is dedicated to providing exceptional support to Amazon employees worldwide. With a presence in 49 countries and 14 languages, the ERC is a dynamic and fast-paced environment that requires talented individuals to drive quality excellence.**Job Summary**The Senior Quality Program Lead will...

1996!In this year Sandoz initiated the world's first biosimilar development program.Over 20 years of experience in biosimilar development have equipped us with extensive knowledge and world-class expertise and capabilities in the development, manufacturing and commercialization of biosimilar medicines to the healthcare community and patients worldwide.This...

1 year of experience managing a team of at least 15 employees- Ability to maintain strict confidentiality regarding compensation, benefits and employee issues.- Advanced working knowledge of MS Office (specifically MS Excel).- Excellent verbal and written communication skills (English/Spanish proficiency).- Scheduled flexibility is a must, either to work...

2+ years of HR experience or 2+ years of Manager Experience- Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike)- Exceptional communication.Fluent verbal and written English language skills- Strong management of MS Office.Job summaryJoin Amazon's HR...

**Overview**:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.A career in tech.Work with the biggest and best...

Overview:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.**A career in tech.Work with the biggest and best...

Overview:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.**Driving exceptional outcomes with purpose-built...

Overview:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.**Driving exceptional outcomes with purpose-built...

3+ years experience in program or project management - Experience using data and metrics to drive improvements - Experience working cross functionally with tech and non-tech teams Job summary Amazon’s Employee Services (ES) Employee Resource Center Disability Leave Services (ERC DLS) team is looking for an exceptionally motivated, talented and...

Bachelor’s degree or 2+ years Amazon experience. Ability to read and understand spanish and portuguese - 2+ years of experience as a Team Manager in Amazon - Strong command of Microsoft Office including Excel, SharePoint, Word and PowerPoint. - Excellent verbal and written communication skills. - Ability to work independently and thrive in a fast-paced...