Senior Business Operations Manager

hace 3 días


San José, San José, Costa Rica Tek Experts A tiempo completo

Overview:

We are seeking a skilled Senior Business Operations Manager to collaborate with and support our Sales teams in delivering exceptional results. The ideal candidate will oversee the handling of pending quotes, ensuring timely approval and analysis. They will also provide critical insights to the AMS Sales team on required documentation for customer orders.

This role offers a unique opportunity to work as part of a global organization and drive business growth with purpose-built solutions.

About Us

Tek Experts is a leading tech services and support company focused on delivering specialized and unique solutions for clients. We pride ourselves on being problem solvers, engagers, and creative thinkers who strive to help our customers succeed.

Key Responsibilities

  • Oversee the quote approval process for non-standard/low/medium complex deals.
  • Analyze quotes and submit them for approval to stakeholders.
  • Act as a medium between customers, sales teams, revenue recognition, legal, regional management, and general management for non-standard/low/medium complex deals.
  • Maintain current knowledge of Micro Focus and general business policies (approval matrix, IFRS revenue recognition, etc.).
  • Support all departments participating in Micro Focus' sales plans with sales commission calculations and payments.
  • Provide insight on low/medium complexity proposals and contracts for software offerings that conform to Micro Focus guidelines and procedures.

Requirements

  • Bachelor's degree in Computer Science or a related field, or relevant experience.
  • At least 3 years of direct experience in the Software industry in a business-related function.
  • Proven success in drafting contracts.
  • Firm grasp of basic business software including Microsoft Office products.
  • Previous experience with Salesforce Lightening is preferred.
  • Deep understanding of business principles and accounting software concepts.
  • Excellent interpersonal skills and the ability to write compelling and accurate copy.
  • Professional fluency in both written and spoken English.


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