Latam Workflow Analyst

Basic qualifications:- Prior experience as Workflow Associate for Customer Service.- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments.- High level of computer literacy with advanced Excel skills.- Experience using SQL and Power BI / Power Query is a must.- Advance written and verbal skills in English.-...

1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- +2 years of stakeholder management- High level of computer literacy with advanced Excel skills.- Data warehouse, modeling and SQL expertise to build and optimize queries and extract data.- Visualization expertise to create stand alone dashboard using visualization...

Prior experience as WF Associate for Customer Service.- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments.- Understanding of workforce management programs and ACD (Automated Call Distribution) systems.- Minimum of +1 year working in Amazon.- High level of computer literacy with advanced Excel skills.- Advanced...

Bachelor's degree in a relevant field or equivalent experiences- Excellent planning, time and project management skills with the ability to deal with multiple demands on time and deal with ambiguity- Advanced analytical skills and should provide analysis support on project and new initiatives- Innovative and creative in finding solutions/ designing improved...

Job OverviewAmzn Support Srvcs Costa Rica is seeking a skilled Workflow Analyst to join our team in San Jose, Costa Rica. As a Workflow Analyst, you will play a critical role in ensuring multiple Customer Service sites meet service levels by staffing planning, work mix blending and call queue adjustments, and overall management of workflow across the...

About Amzn Support Srvcs Costa RicaAmzn Support Srvcs Costa Rica is a dynamic and innovative company that provides exceptional customer service to our customers. We are committed to delivering high-quality service while maintaining a positive and respectful attitude towards our customers.Job SummaryWe are seeking a highly skilled Workflow Analyst I who will...

Basic qualifications:- Prior experience as WF Associate for Customer Service- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments- Minimum of +1 year working in Amazon.- High level of computer literacy with advanced Excel skills.- Advance written and verbal skills in English.- Excellent analytical, investigative...

ROLE SUMMARYThe Meetings, External Engagements, & Travel (MEET) Speaker Program and Policy Operations Senior Analyst for LATAM is responsible for supporting the Regional Process Integration & Controls Sr Manager in designing a consistent, efficient, and effective Regional Speaker Program framework aligned to the Global Speaker Program Policy.This senior...

ResponsibilitiesThe Workflow Analyst will be responsible for:Create and accurately maintain CSA shift schedules ensuring that shifts are optimally planned to meet the sites short term forecast requirements and SLs (Service Levels)Monitoring actual staffing levels against plan and taking the relevant corrective actions as required like OT (Over Time) calls,...

Prior experience as WF Associate for Customer Service- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments- Minimum of +1 year working in Amazon.- High level of computer literacy with advanced Excel skills.- Advance written and verbal skills in English.- Excellent analytical, investigative and problem solving...

ROLE SUMMARYThe Latin America (LATAM) Meetings, External Engagements, & Travel (MEET) Analyst position is responsible for processing MAPP (My Anti-Corruption Processes and Policies) transactions through the receipt, processing, and post completion quality and compliance checks.This Analyst will demonstrate accountability and integrity in the face of...

5+ years of experience handling projects with multiple stakeholders- Ability to deal with ambiguity and competing objectives in a fast-paced environment- Strong analytical and statistical skills- Proficient in obtaining, organizing, and analyzing data to make fact-based decisions and drive- Root cause analysis- MS Office Knowledge - especially advanced MS...

Accounting Degree or soon to be obtained- +3 years of experience with indirect taxes (VAT/WHT)- +5 years of experience with balance sheet reconciliation & financial/accounting reporting activities.- +5 years of Experience in month end closing activities- Advanced Excel skills (PivotTables, Vlookups, macros, formulas, etc.)Job summary If you are a tax...

ROLE SUMMARYThe Meetings, External Engagements, & Travel (MEET) Process Integration & Controls Manager is responsible for the implementation of MEET processes and for overseeing adherence to processes and policies within LATAM.This role will be responsible for ensuring that all transactions within LATAM are managed to the highest compliance standards and...

1+ years of analytical field experience- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETL- Analytical, numerical and mathematical skills;- Written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers, as...

Job SummaryWe are seeking an exceptional analyst who is passionate about the Customer Experience, thinks/acts globally, has the ability to contribute major new innovations in the industry, and is a strong communicator and networker to build successful working relationships not only within his own site but across the EU network.Primary Job FunctionsCreate and...

About the TeamOur team is looking for an experienced Accounts Payable Analyst to join our dynamic team at Amzn Support Srvcs Costa Rica. As an Accounts Payable Analyst, you will work closely with cross-functional teams to ensure seamless payment processes and accurate financial reporting.Your responsibilities will include:Supporting invoice troubleshooting...

Bachelor's Degree in Accounting/Finance or related field- Basic English- Advanced Excel (pivot tables, vlookup and other formulas)- Good analytical skills with high level of accuracy and attention to detailsJob summaryDo you love payroll?Come do payroll differently with usWe are looking for a payroll analyst who wants to do a complex role, to take the...

Gensler's Finance Department is currently seeking Senior Tax Analyst with a successful track record to join our growing team in Costa Rica.At Gensler, we design for people.We leverage our global perspective and local presence to innovate at every scale.We're not just designers.We're tinkerers, craftspeople, visionaries, innovators, and thought leaders.Fueled...

Key ResponsibilitiesThis role involves working closely with various teams, including CPA and GCC teams from Worldwide Capacity Planning.Your primary responsibility will be to ensure daily service levels are met in all operational units.You will need to analyze data to identify emerging risks and develop potential plans for service level...