Latam Workflow Analyst, Latam Workflow Analyst

**Company Overview**Amzn Support Srvcs Costa Rica is a leading organization in the customer service industry, committed to delivering exceptional support experiences to our clients.We are seeking an experienced Latam Workflow Analyst to join our team and contribute to our mission of excellence.About the RoleThe successful candidate will work closely with our...

Basic qualifications:- Prior experience as Workflow Associate for Customer Service.- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments.- High level of computer literacy with advanced Excel skills.- Experience using SQL and Power BI / Power Query is a must.- Advance written and verbal skills in English.-...

Prior experience as WF Associate for Customer Service.- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments.- Understanding of workforce management programs and ACD (Automated Call Distribution) systems.- Minimum of +1 year working in Amazon.- High level of computer literacy with advanced Excel skills.- Advanced...

Bachelor's degree in a relevant field or equivalent experiences- Excellent planning, time and project management skills with the ability to deal with multiple demands on time and deal with ambiguity- Advanced analytical skills and should provide analysis support on project and new initiatives- Innovative and creative in finding solutions/ designing improved...

Job OverviewAmzn Support Srvcs Costa Rica is seeking a skilled Workflow Analyst to join our team in San Jose, Costa Rica. As a Workflow Analyst, you will play a critical role in ensuring multiple Customer Service sites meet service levels by staffing planning, work mix blending and call queue adjustments, and overall management of workflow across the...

About Amzn Support Srvcs Costa RicaAmzn Support Srvcs Costa Rica is a dynamic and innovative company that provides exceptional customer service to our customers. We are committed to delivering high-quality service while maintaining a positive and respectful attitude towards our customers.Job SummaryWe are seeking a highly skilled Workflow Analyst I who will...

Basic qualifications:- Prior experience as WF Associate for Customer Service- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments- Minimum of +1 year working in Amazon.- High level of computer literacy with advanced Excel skills.- Advance written and verbal skills in English.- Excellent analytical, investigative...

ROLE SUMMARYThe Meetings, External Engagements, & Travel (MEET) Speaker Program and Policy Operations Senior Analyst for LATAM is responsible for supporting the Regional Process Integration & Controls Sr Manager in designing a consistent, efficient, and effective Regional Speaker Program framework aligned to the Global Speaker Program Policy.This senior...

ResponsibilitiesThe Workflow Analyst will be responsible for:Create and accurately maintain CSA shift schedules ensuring that shifts are optimally planned to meet the sites short term forecast requirements and SLs (Service Levels)Monitoring actual staffing levels against plan and taking the relevant corrective actions as required like OT (Over Time) calls,...

JLL supports the Whole You, personally and professionally.**How we support the Whole You**:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.Our underlying benefits...

Prior experience as WF Associate for Customer Service- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments- Minimum of +1 year working in Amazon.- High level of computer literacy with advanced Excel skills.- Advance written and verbal skills in English.- Excellent analytical, investigative and problem solving...

**Job Summary**We are seeking an experienced professional to join our Amzn Support Srvcs Costa Rica team as a Workflow Optimization Specialist. The successful candidate will have a proven track record of optimizing workflows, managing resources effectively, and driving business growth.About the RoleThe Workflow Optimization Specialist will be responsible for...

ROLE SUMMARYThe Latin America (LATAM) Meetings, External Engagements, & Travel (MEET) Analyst position is responsible for processing MAPP (My Anti-Corruption Processes and Policies) transactions through the receipt, processing, and post completion quality and compliance checks.This Analyst will demonstrate accountability and integrity in the face of...

**Job Description:**We are looking for a skilled E2E Workflow Specialist to join our team. As a key member of our global marketing operations community, you will be responsible for developing and implementing operational frameworks for end-to-end workflow management.**Key Responsibilities:**Orchestrating process parts, charters overview, communication flow...

5+ years of experience handling projects with multiple stakeholders- Ability to deal with ambiguity and competing objectives in a fast-paced environment- Strong analytical and statistical skills- Proficient in obtaining, organizing, and analyzing data to make fact-based decisions and drive- Root cause analysis- MS Office Knowledge - especially advanced MS...

Job Description:We are seeking a highly skilled Workflow Optimization Specialist to join our team at Amzn Support Srvcs Costa Rica. As a key member of our Operations team, you will be responsible for ensuring daily service levels in all Operational Units.The ideal candidate will have prior experience as a WF Associate for Customer Service and a strong...

Accounting Degree or soon to be obtained- +3 years of experience with indirect taxes (VAT/WHT)- +5 years of experience with balance sheet reconciliation & financial/accounting reporting activities.- +5 years of Experience in month end closing activities- Advanced Excel skills (PivotTables, Vlookups, macros, formulas, etc.)Job summary If you are a tax...

ROLE SUMMARYThe Meetings, External Engagements, & Travel (MEET) Process Integration & Controls Manager is responsible for the implementation of MEET processes and for overseeing adherence to processes and policies within LATAM.This role will be responsible for ensuring that all transactions within LATAM are managed to the highest compliance standards and...

5+ years of Workflow/Workforce experience- Completed at least 4 years of studies degree.- Ability to solve for both service level and productivity concerns with the challenges of minute-to-minute change- Proven analytical and mathematical skills- Advances command of Excel and other MS Office programs- Ability to communicate effectively in English (verbally...

1+ years of analytical field experience- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETL- Analytical, numerical and mathematical skills;- Written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers, as...